Fine Dining Service Manager

1 week ago

Singapore WGT EHR Pte Ltd Full time

Summary : The Fine Dining Service Manager is responsible for ensuring an exceptional guest experience aligned with the restaurants premium concept. This role involves managing front-of-house operations, training and mentoring the service team, and collaborating closely with the culinary and management teams to maintain the highest standards of hospitality, ambiance, and brand integrity. Key Responsibilities : 1. Guest Experience & Hospitality Oversee all aspects of guest interactions, from reservations to post-dining follow-ups, anticipate guest needs, accommodate special requests, and handle any feedback or complaints with grace and professionalism. 2. Service Operations & Quality Control Supervise FOH activities and conduct regular pre-shift briefings to align the team on daily menus, special ingredients, and guest preferences. 3. Team Leadership & Training Recruit, train, and mentor service staff, provide ongoing performance feedback, coaching, and skill development, encouraging a positive, collaborative work environment that values respect, teamwork, and ongoing learning. 4. SOP Compliance & Continuous Improvement Uphold and enforce all SOPs related to fine dining service, cleanliness, and safety, ensuring full compliance with local regulations. Identify areas for operational improvements and work with management to implement enhancements or new policies. 5. Brand & Image Management Act as a key brand ambassador, cultivating strong relationships with customers, media guests, and industry partners. Represent the brand at industry events, tastings, or other networking opportunities as needed. 6. Reporting & Collaboration Provide regular reports to upper management on service metrics, guest feedback, and staff performance. Collaborate with the Head Chef and Board of Directors on menu updates, special events, and marketing initiatives. Contribute to planning exclusive chefs table experiences, private dining functions, or themed tastings. Quali fi cations & Skills : Diploma or Bachelors degree in Hospitality Management, Culinary Arts, or a related field (preferred but not mandatory with equivalent experience). Minimum 5 years of supervisory experience in an upscale or fine dining environment, with a focus on Japanese or omakase-style cuisine highly desirable. Demonstrated track record of managing premium guest experiences and leading FOH service teams. Proficiency with reservation systems (e.g., SevenRooms, Tock, Chope, Resy) and POS software. Knowledge of Japanese ingredients, sake, and wine pairing fundamentals. Strong customer service orientation with attention to detail and a passion for creating memorable dining experiences. Ability to remain composed under pressure, effectively resolving guest concerns or operational issues. Adaptability to evolving menu offerings, seasonal ingredients, and market trends. #J-18808-Ljbffr

  • Fine Dining Outlet Manager

    6 days ago

    Singapore IL LIDO PTE. LTD. Full time

    Customer Service: Providing top-notch customer service is paramount in a fine dining establishment. The manager should ensure that all guests are welcomed warmly, receive prompt attention, and have an exceptional dining experience. - Staff Management: Hiring, training, and supervising the restaurant staff are essential duties of an outlet manager. This...

  • Chef De Partie

    1 week ago

    Singapore STAFFKING PTE. LTD. Full time

    About the Company: Join an established semi-fine dining restaurant renowned for its elegant ambience, premium ingredients, and exceptional service. We are looking for passionate and dedicated individuals to be part of our growing culinary and service team. 1. Chef De Partie / Cook Responsibilities: Prepare and cook dishes according to the restaurant's high...

  • Fine Dining Restaurant Manager | Lead Service

    2 weeks ago

    Singapore HRNET VENTURES PTE. LTD. Full time

    A fine dining establishment in Singapore seeks an experienced Fine Dining Restaurant Manager. You will oversee restaurant operations, ensure exceptional customer satisfaction, and lead a dedicated service team. The ideal candidate has a minimum of 6 years of F&B management experience, strong leadership skills, and a passion for hospitality. Join us to be...

  • Fine Dine Chef

    2 days ago

    Singapore STAFFKING PTE. LTD. Full time

    Summary:Industry : F&B / RetailTraining providedCompany with great career prospect and environmentJob Scope: ChefResponsibilities: Prepare, cook, and plate fine-dining dishes according to recipes and standardsAssist in menu development, food preparation, and tasting sessionsMaintain high-quality presentation and consistency in every dishManage food storage,...

  • Restaurant Manager

    5 days ago

    Singapore GOURMET ARTISTRY HOLDINGS PTE. LTD. Full time

    About Us We are a Japanese Omakase restaurant dedicated to offering an intimate and authentic dining experience. Our team is passionate about delivering exceptional service and creating memorable moments for every guest. Job Description We are looking for an experienced and service-driven Restaurant Manager to lead our front-of-house operations. This role is...

  • Restaurant Manager, French Semi-Fine Dining

    1 week ago

    Singapore PEOPLE PUZZLE SOLUTIONS ASIA PACIFIC PTE. LTD. Full time

    About the Role Our client, a reputable semi fine-dining French restaurant is going to open in the next few weeks. It is seeking an experienced Restaurant Manager to lead front-of-house operations and elevate the guest experience. Due to the restaurant's culinary concept and guest profile, this role requires someone of French background who can naturally...

  • Assistant Manager

    2 days ago

    Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time

    **Working Location**:River Valley **Working Hours**:5-day work week (Wednesday to Sunday) | Off every Monday and Tuesday **Key Responsibilities**: - Support the Restaurant Manager in daily operations to ensure smooth service flow and excellent guest experience. - Supervise and guide service staff, ensuring adherence to fine dining standards. - Assist in...

  • Management Executive

    2 days ago

    Singapore The Lo & Behold Group Full time

    Emotive and imaginative, Esora showcases Modern Japanese cuisine guided by Chef Koizumi’s affinity with nature and attention to detail. Here the chefs are storytellers and every dish is an intimate tale of nostalgia, seasonality, and sheer fanaticism. We are looking for an experienced, service-driven leader to fill the role of Management Executive for our...

  • Waiter / Waitress - Chinese Fine Dining

    4 days ago

    Singapore CONGMEIPAGUO PTE. LTD. Full time

    **Position Summary**: We are looking for a polished, attentive, and culturally aware **Waiter/Waitress**to deliver exceptional service in our Chinese fine dining establishment. You will be the face of the restaurant, guiding guests through an elevated dining experience with grace, product knowledge, and sensitivity to tradition and etiquette. **Key...

  • Restaurant Manager, French Semi-Fine Dining

    1 week ago

    Singapore People Puzzle Solutions APAC Pte Ltd Full time

    About the Role We are a semi fine dining French restaurant seeking a passionate and polished Restaurant Manager to lead our front‐of‐house team. This role is ideal for a strong Assistant Restaurant Manager, Senior Team Leader, or Team Leader who is ready for the next step in their career. If you love French cuisine, enjoy creating memorable guest...