Inside Sales Specialist

20 hours ago

Singapore CPC - Colder Products Company Full time

Job Title:
Inside Sales Specialist, Biopharma

Location:
Remote

Reporting Structure:
Global Director of Application and Business Development

Business Unit:
Biopharma

Date:
July 2025

Summary:
The Inside Sales Lead is responsible for assessing, qualifying, and nurturing inbound leads, as well as generating new leads via targeted cold calling, emailing, and the use of social media. The role includes application and customer research, CRM data management, channel marketing activities, new product launch support, and trade show support.

Essential Duties and Responsibilities:
To perform this job successfully, an individual
must
be able to perform each essential duty satisfactorily. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time without notice. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The essential duties and responsibilities include the following:

  • Timely investigation of new, incoming leads within CPC's Dynamics365 CRM to determine the next steps based on the prospect's request.
  • Determine the sales readiness of leads and if they require further follow-up (via onsite meetings, Teams meetings, etc.) with the goal of developing them into sales opportunities.
  • Set up, facilitate, and lead meetings with prospective CPC customers regarding new projects.
  • Explain product features and benefits to potential customers through virtual presentations or detailed descriptions.
  • Lead generation via cold calling, emailing, and the use of social media platforms.
  • Partner with Applications Development Managers and Business Development Managers to identify and facilitate communication between prospects and CPC.
  • Work with the Customer Service team on incoming technical inquiries from new and/or current CPC customers.
  • Support the tracking & documentation of open opportunities to ensure the current sales stage and the next steps are accurate.
  • Participate in the funnel management process while offering insights to accelerate or retain sales, identify process gaps, and follow up activities that increase sales funnel expansion.
  • Measure and report on sales and department metrics and suggest improvements, including measuring ROI on the inside sales contribution.
  • Interact with strategic Channel Partners as a secondary point of contact concerning technical inquiries and potential opportunities.
  • Support the Applications Development Managers with targeted data gathering that enhances their

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