Manager, Healthcare Performance
7 days ago
Job Description
Reporting to the Head of HPIO, you will be responsible for driving and supporting continuous improvement and innovation initiatives to improve quality of care, patient safety, productivity and experience of both patients and employees in hospital and community care.
Requirements:
A degree in Business / Industrial Design / Engineering / Medicine / Nursing / Pharmaceutical Science
Certified Lean Six Sigma Green or Black Belt is highly preferred
At least 5 years of relevant work experience in Healthcare
Experience in facilitating workshops and conducting training
Experience in applying Design Thinking framework and other human-centric design techniques, including persona development, jobs-to-be-done, crafting of insights, journey mapping, rapid prototyping and the building of wireframes, clickable or physical prototypes is highly preferred
Experience in design and marketing will be an added advantage
Excellent planning, analytical, problem solving and communication skills are essential
Is highly self-motivated and driven, possessing a positive can-do attitude and the perseverance to overcome challenges
Responsibilities:
Support hospital leadership in developing, planning and implementing continuous improvement and innovation programmes, adhering to the National Standards of Healthcare Work
Develop, conduct and customize training and hands-on application programmes in Lean Thinking, RCA and Design Thinking methodologies
Facilitate events, projects and workshops, providing advice on Rapid Improvement (RIE), Process Preparation (2P) and 6S
Provide guidance to a pool of in-house trained facilitators
Drive and support innovation and digitalization efforts
Introduce and administer hospital Quality Improvement Project awards
Organize the annual Quality & Safety Festival
Coordinate with various healthcare institutions initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze survey data and follow-up with improvement efforts
Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross institutional improvement projects
Any other tasks as assigned by HOD
Please email your resume in a detailed MS Word format to providing the following details:
Current & Expecting Salary
Date Available
Reason to leave each job
We regret that only shortlisted candidates will be notified.
Job ID: QY4W644V
People Profilers Pte Ltd
Posting Personnel: Jovian Tay, Principal Consultant
DDI: +65 6950 9742
Address: 20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA License Number: 02C4944
Registration Number: R1110579
#J-18808-Ljbffr
-
Healthcare Operations Manager
6 days ago
Singapore ECON Healthcare Full timeAbout the RoleECON Healthcare is seeking a highly organized and detail-oriented professional to fill the position of Social Work/Social Services Executive. The selected candidate will be responsible for ensuring smooth day-to-day operations within the social services department.This includes coordinating with the team to manage admissions, referrals, and...
-
Healthcare Operations Management Executive
3 days ago
Singapore OUE Healthcare Limited Full timeAbout the RoleWe are looking for an experienced healthcare operations professional to assume the position of Senior Operations Manager, Healthcare.The successful candidate will have a strong background in healthcare operations and be able to work effectively within our operations team.The role involves working closely with senior level management and...
-
Healthcare Assistant Manager
5 days ago
Singapore Fullerton Healthcare Group Full timeAs a Clinic Assistant at Fullerton Healthcare Group, you will play a vital role in ensuring the smooth operation of our clinic.You will be responsible for managing the reception area, including greeting patients, registering them, scheduling appointments, and handling insurance claims. You will also provide support to doctors during consultations and perform...
-
Healthcare Operations Manager
2 days ago
Singapore Fullerton Healthcare Group Full timeJob OverviewWe're seeking a proactive Operations Executive to support efficient clinic operations and maintain high standards of patient care. The ideal candidate will have experience in clinic operations or healthcare administration, with a strong understanding of clinic processes and healthcare regulations.
-
Healthcare Operations Manager
6 days ago
Singapore FRONTIER HEALTHCARE HOLDINGS PTE. LTD. Full timeJob Summary:We are seeking an experienced Operations Manager to join our team at Frontier Healthcare Holdings Pte. Ltd. As an Operations Manager, you will be responsible for ensuring the smooth operation of our medical centre and achieving excellent operational performance. You will manage a team of doctors, clinic operation executives, dispensary...
-
Healthcare Performance
2 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesResponsibilities:Support review and investigation of Hospital Incident Reports Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related...
-
Healthcare Management Executive
4 days ago
Singapore FRONTIER HEALTHCARE HOLDINGS PTE. LTD. Full timeAbout the RoleThis is an exciting opportunity to join Frontier Healthcare Holdings Pte. Ltd. as an Operations Manager. The successful candidate will be responsible for overseeing the daily operations of the medical centre and ensuring that they are conducted in accordance with the company's policies and procedures.Responsibilities:To ensure the smooth...
-
Healthcare Administrator
6 days ago
Singapore Frontier Healthcare Holdings Pte Ltd Full timeJob Overview:Frontier Healthcare Holdings Pte Ltd seeks an experienced Operations Manager to join its team. As Operations Manager, you will be responsible for ensuring the smooth day-to-day operations of our medical centre, aligning with the company's strategic direction.The ideal candidate will have a strong background in healthcare administration and...
-
Healthcare Centre Manager
2 days ago
Singapore FRONTIER HEALTHCARE HOLDINGS PTE. LTD. Full timeAbout UsWe strive to provide exceptional patient care and service excellence at FRONTIER HEALTHCARE HOLDINGS PTE. LTD.Job RequirementsThe ideal candidate will possess a relevant university degree and a minimum of 2 years of experience in healthcare administration and operations.Demonstrated supervisory and management skills, as well as good listening and...
-
Senior Operations Manager, Healthcare
3 days ago
Singapore OUE Healthcare Limited Full timeRequirements and QualificationsA minimum Bachelor's degree in a healthcare-related field (allied health, nursing, medical, or other health-related qualification).2-3 years of relevant operational experience in a healthcare setting.Proficiency in English and Mandarin to communicate effectively with international and Chinese business partners.Sound analytical...
-
Healthcare Service Coordinator
6 days ago
Singapore Alliance Healthcare Group Limited Full timeOverviewAlliance Healthcare Group Limited operates 16 Clinics island-wide, providing quality healthcare services to our patients.Job DescriptionWe are looking for Full-time Clinic Assistant/Senior Clinic Assistants to join our team. The successful candidate will be responsible for:Providing excellent customer service to our patientsProcessing prescriptions...
-
Healthcare Operations Assistant
6 days ago
Singapore Nex Healthcare Pte Ltd Full timeCompany Overview:Nex Healthcare Pte Ltd is a leading healthcare provider committed to delivering high-quality patient care. Our team of professionals is dedicated to making a positive impact on the lives of our patients.Job Summary:We are seeking a skilled Clinic Assistant to join our team. The successful candidate will be responsible for providing...
-
Healthcare Operations Manager
6 days ago
Singapore THE GOOD HEALTHCARE PTE. LTD. Full timeJob Description:The Healthcare Operations Manager will oversee the daily operations of our clinic, ensuring efficient service delivery and high patient satisfaction. This role reports directly to the Medical Director.Key Responsibilities:Patient registration and appointment managementPerforming simple triage and taking measurements (temperature, weight,...
-
Healthcare Operations Associate
6 days ago
Singapore Alliance Healthcare Group Full timeAbout UsAlliance Healthcare Group is a leading provider of medical services and solutions. We are committed to delivering high-quality treatments and exceptional patient experiences.Job ResponsibilitiesIn this role, you will be responsible for managing the day-to-day operations of our outpatient clinic, including registering patients, processing billing...
-
Frontline Healthcare Associate
5 days ago
Singapore Alliance Healthcare Group Limited Full timeAbout Our ClinicOur clinic is part of the Alliance Healthcare Group Limited network, with a reputation for delivering high-quality healthcare services. We are committed to providing a supportive and inclusive work environment for our staff.Job SummaryWe are looking for a detail-oriented and organized individual to join our team as a Clinic Assistant. The...
-
Healthcare Administrator Assistant
4 days ago
Singapore ECON Healthcare Group Full timeJob ResponsibilitiesAs a Social Work/Social Services Executive with ECON Healthcare Group, you will be responsible for coordinating the admission of residents under the Ministry of Health (MOH) Portable Subsidy. This includes performing financial counselling, preparing estimated bill sizes, and handling administrative matters.You will also monitor National...
-
Assistant Director of Healthcare Operations
3 days ago
Singapore OUE Healthcare Limited Full timeKey ResponsibilitiesProvide a results-driven approach to healthcare and operational business requirements by proactively seeking practical solutions to problems and implementing sustainable change.Work effectively within the operations team and involve cross-functional team members to ensure a positive and cohesive working environment.Assist in teaching...
-
Assistant Manager, Corporate Development
4 days ago
Singapore RecruitFirst Pte. Ltd Full timeA leading healthcare organization is looking for an Assistant Manager to support strategic planning, organizational development, and performance management. This role involves coordinating key initiatives, supporting leadership discussions, and ensuring seamless corporate operations. Key Responsibilities: Strategic Planning & Development: Assist in planning...
-
Healthcare Support Associate
6 days ago
Singapore Alliance Healthcare Group Pte Ltd Full timeAbout the RoleAs a key member of our team at Alliance Healthcare Group Pte Ltd, you will play a crucial role in providing exceptional support to our outpatient clinics. We are seeking an experienced Clinic Support Executive who is passionate about delivering top-notch patient care and ensuring seamless clinic operations.Key Responsibilities:- Perform daily...
-
Front Desk Healthcare Professional
5 days ago
Singapore Fullerton Healthcare Group Full timeWe are seeking a highly motivated and detail-oriented Clinic Assistant to join our team at Fullerton Healthcare Group.The successful candidate will be responsible for managing the reception area, including greeting patients, registering them, scheduling appointments, and handling insurance claims. They will also provide support to doctors during...