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We are seeking an experienced Operations Manager to join our team at Frontier Healthcare Holdings Pte. Ltd. As an Operations Manager, you will be responsible for ensuring the smooth operation of our medical centre and achieving excellent operational performance. You will manage a team of doctors, clinic operation executives, dispensary technicians, nurses, and administrative executives to deliver high-quality patient care.
Main Responsibilities:
- Manage the operations and KPIs of the various sections within the centre.
- Provide leadership, support, and guidance to all staff within the centre.
- Effectively manage risk and assess opportunities for continuous improvement.
- Plan and drive changes to improve the performance of the centre operations.
- Periodically get feedback from patients to ensure their needs are met.
Requirements:
- Possess a relevant university degree.
- Possess a minimum of 2 years in healthcare administration and operations experience.
- Able to work independently.
- Possess good supervisory and management skills.
- Possess good listening and communication skills.
- Possess good analytical and problem-solving skills.
- Possess good Microsoft Office IT skills – Excel, Word, and Power Point.