Jackpot Executive

5 days ago

Singapore The Tanglin Club Full time

The Jackpot Executive is responsible for overseeing the day-to-day operations of the Club's jackpot facilities. The role ensures that all activities are carried out in full compliance with regulatory requirements while maintaining a safe, secure, and enjoyable environment for members. The Jackpot Executive also plays a key role in delivering excellent member service, safeguarding club assets, and upholding the Club's reputation for responsible gaming practices.

Key Responsibilities:

1. Operations & Compliance

  • Supervise and manage the daily operations of the jackpot room.
  • Ensure full compliance with the GRA regulations and other statutory requirements.
  • Maintain accurate documentation, including jackpot payouts, machine readings, and daily reconciliation reports.
  • Liaise with regulatory authorities and ensure timely submission of required reports and records.
  • Implement and promote responsible gaming practices.

2. Customer Service

  • Provide professional, attentive, and courteous service to all members.
  • Assist members with the use of jackpot machines and resolve basic operational issues.
  • Manage member queries, feedback, and complaints in a professional manner.
  • Create a welcoming environment to enhance member satisfaction and engagement.

3. Administration & Reporting

  • Monitor daily collections, payouts, and reconciliation of accounts.
  • Prepare monthly operational and financial reports for management review.
  • Assist with license renewals and maintain all compliance-related documentation.

4. Maintenance & Safety

  • Monitor the condition and functionality of jackpot machines and coordinate with vendors for servicing and repairs.
  • Ensure that the jackpot room is well-maintained, safe, and compliant with health and safety standards.

5. Teamwork & Collaboration

  • Work closely with other Club departments to support operational needs and events.
  • Participate in staff training programs to stay updated on compliance requirements and service excellence.

Key Requirements:

  • Diploma or equivalent qualification.
  • Relevant experience in hospitality, gaming operations, or member-service preferred.
  • Strong knowledge of regulatory compliance in jackpot/gaming operations.
  • Excellent communication and interpersonal skills.
  • Strong organizational, reporting, and problem-solving abilities.
  • Willingness to work shifts, weekends, and public holidays.

Join Our Team and Enjoy Fantastic Benefits

5-Day Work Week in a convenient town area location

13-Month AWS Bonus to reward your dedication

Performance Bonus for outstanding contributions

Ang Pow Bonus

Retention Bonus to celebrate your long-term commitment

Meal Allowance and Split Shift Allowance as added incentives

Career Advancement Opportunities to grow within the company

Comprehensive Insurance & Medical Benefits for your well-being

Employee Referral Fee Benefit to reward you for bringing great talent to our team

  • Jackpot Executive

    2 weeks ago

    Singapore CIVIL SERVICE CLUB Full time

    Work Location: Bukit Batok Clubhouse As a **Jackpot Executive **in Bukit Batok Clubhouse, you will report to our Senior Jackpot Executives. **What you’ll be doing**: - Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room. - Cashiering duties at the Jackpot Room. - Reconciliation of daily transactions and cash...

  • Jackpot Executive

    2 weeks ago

    Singapore CIVIL SERVICE CLUB Full time

    As a **Jackpot Executive **in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse **. **What you’ll be doing**: - Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room. - Create “Wow” experiences for players. - Cashiering duties at the Jackpot Room. - Reconciliation of daily transactions and...

  • Jackpot Executive

    2 weeks ago

    Singapore Tanglin Club Full time

    The Jackpot Executive is responsible for overseeing the day-to-day operations of the Club’s jackpot facilities. The role ensures that all activities are carried out in full compliance with regulatory requirements while maintaining a safe, secure, and enjoyable environment for members. The Jackpot Executive also plays a key role in delivering excellent...

  • Jackpot Executive

    1 week ago

    Singapore Tanglin Club Full time

    The Jackpot Executive is responsible for overseeing the day-to-day operations of the Club's jackpot facilities. The role ensures that all activities are carried out in full compliance with regulatory requirements while maintaining a safe, secure, and enjoyable environment for members. The Jackpot Executive also plays a key role in delivering excellent member...

  • Jackpot Executive

    1 week ago

    Singapore The Tanglin Club Full time $80,000 - $120,000 per year

    The Jackpot Executive is responsible for overseeing the day-to-day operations of the Club's jackpot facilities. The role ensures that all activities are carried out in full compliance with regulatory requirements while maintaining a safe, secure, and enjoyable environment for members. The Jackpot Executive also plays a key role in delivering excellent member...

  • Jackpot Executive

    2 weeks ago

    Singapore Tanglin Club Full time

    Roles & ResponsibilitiesThe Jackpot Executive is responsible for overseeing the day-to-day operations of the Club's jackpot facilities. The role ensures that all activities are carried out in full compliance with regulatory requirements while maintaining a safe, secure, and enjoyable environment for members. The Jackpot Executive also plays a key role in...

  • Jackpot Officer

    1 week ago

    Singapore Singapore Swimming Club Full time $35,000 - $45,000 per year

    We're Hiring: Jackpot Officer (Cashiering Officer)Creating moments. Connecting people. Building community.We're looking for a dedicated and service-oriented Jackpot Officer (Cashiering Officer) to join our team. In this role, you'll be responsible for handling cashiering duties with accuracy and professionalism, ensuring smooth daily operations and excellent...

  • Jackpot Operations Manager

    2 weeks ago

    Singapore beBeeGamingExecutive Full time $60,000 - $90,000

    Job OverviewThe Executive is responsible for overseeing the day-to-day operations of jackpot facilities. The role ensures that all activities are carried out in compliance with regulatory requirements while maintaining a safe, secure, and enjoyable environment.Responsibilities:Manage the daily operations of the jackpot room.Ensure full compliance with...

  • Jackpot Officer

    2 weeks ago

    Singapore Singapore Swimming Club Full time

    **We’re Hiring: Jackpot Officer (Cashiering Officer)** **_Creating moments. Connecting people. Building community. - ** We’re looking for a dedicated and service-oriented Jackpot Officer (Cashiering Officer) to join our team. In this role, you’ll be responsible for handling cashiering duties with accuracy and professionalism, ensuring smooth daily...

  • F&b Executive

    2 weeks ago

    Singapore NTUC CLUB Full time

    To assist in operational support matters - To assist in Marketing, business development, Banquet & Function Sales, and related matters - To assist in sending out function orders timely before the date of the Event/Function - To assist in coordinating details of events with the Clubhouse Manager, Operations Manager & DY Operations Manager, such as Union...