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Restaurant Service Team Lead

2 weeks ago

Singapore beBeeCustomerOriented Full time
Service Captain Role
We are seeking a highly skilled Service Captain to lead our team of staff and provide exceptional customer service in a fast-paced environment. This is an excellent opportunity for a motivated and experienced professional to take on a leadership role and contribute to the success of our restaurant.
The role involves leading a team of staff to ensure that customers receive a high standard of service, exceeding their expectations at every turn. The ideal candidate will have a proven track record of delivering excellent customer service and have the ability to motivate and inspire a team to achieve their best.
Key Responsibilities:
  • Welcoming and seating customers efficiently, ensuring they feel valued and respected.
  • Taking orders and serving food and beverages in a timely and professional manner, meeting the high standards of our restaurant.
  • Anticipating customer needs and providing solutions to ensure their satisfaction, maintaining a positive and friendly atmosphere throughout the dining experience.
Requirements:
  • Min 1 year F&B working experience, preferably in a restaurant setting with a strong background in delivering exceptional customer service.
  • Preferably with food hygiene certification to ensure compliance with health and safety regulations.