Customer Service
1 week ago
Overview Customer Service & Order Management Executive Responsible for accurately processing and managing customer orders ensuring timely delivery by collaborating with sales, logistics, and warehouse teams. Key Responsibilities Order Processing: Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company's NAV system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Acknowledge PO & delivery through Customer’s Ordering portal Monitor order status throughout the fulfilment process, updating customers on delivery timelines and any changes. Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Update RDD (requested delivery date) & PDD (promised delivery date) in both NAV & customer PO portal to ensure no pass due orders Ad hoc activities assigned by superior Qualifications & Experience Diploma in any field Proficient in Microsoft Office applications, particularly Excel Proficiency in ERP systems (Microsoft NAV)Proven experience in sales operations Strong attention to detail and accuracy in data entry Excellent communication and interpersonal skills to interact with customers and internal teams Ability to prioritize tasks and manage multiple orders simultaneously Problem-solving skills to address customer concerns and resolve order issues #J-18808-Ljbffr
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Customer Service Officer
13 hours ago
Singapore SAFRA National Service Association Full timeCUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a...
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Customer Service Officer
5 days ago
Singapore SAFRA National Service Association Full time $30,000 - $50,000 per yearCUSTOMER SERVICES OFFICER @JRSingaporean onlyDuties / TasksCounter DutiesAttend to general members' and guests' enquiries on Clubhouse and association level activities and facilities.Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...
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Customer Service Admin Assistant
2 days ago
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Customer Service Officer
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Singapore NEWAY TRAVEL SERVICE PTE. LTD. Full timeIn this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. - Experience in both inbound and outbound travel industry - Able to work...
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Customer Service Officer
4 days ago
Singapore SAFRA National Service Association Full time**Singaporean only** **Duties / Tasks** **Counter Duties** - Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. - Process all Clubhouses booking in the computer system (SAFRA Management System - Online, etc). To know the use of manual receipts / the rates, in the event of a computer...
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Singapore Public Service Division Full time $60,000 - $120,000 per year[What the role is]PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE (CUSTOMER SERVICE RELATIONS)[What you will be working on]We are seeking a dedicated individual to join our dynamic Customer Service team at LTA. In this role, you will provide comprehensive operational and frontline service support across various customer touchpoints.Key ResponsibilitiesHandle...
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Brand Ambassador
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CUSTOMER SERVICE MANAGER
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Customer Service Officer, Front Desk
4 days ago
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Customer Service Officer @JR
13 hours ago
Singapore SAFRA National Service Association Full timeSAFRA National Service Association – Boon Lay Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer breakdown. Attend to all...
