
Front-of-House Operations Specialist
4 days ago
Job Opportunity: Front of House Supervisor ">
Are you a service-oriented individual with exceptional attention to detail? We are seeking a skilled and experienced Front of House Supervisor to join our team.
">Job Description:
">The successful candidate will be responsible for delivering outstanding service to guests, maintaining in-depth knowledge of our menu and wine list, and guiding guests through their dining experience with professionalism and warmth.
">Key Responsibilities:
">- Deliver exceptional service to guests with meticulous attention to detail
- Maintain in-depth knowledge of our menu, wine list, and seasonal offerings
- Guide guests through their dining experience with professionalism and warmth
- Oversee a station within the restaurant, coordinating with other service staff
- Perform tableside service techniques including food presentation and carving
- Assist with wine service and provide informed recommendations to guests
- Ensure adherence to restaurant standards, policies, and procedures
- Maintain cleanliness and organization in the dining area
- Perform all service duties including but not limited to the following:
- Opening and closing of restaurant
- Taking and fulfilling customers' order
- Cleaning and clearing tables
- Proper handling of the POS system
- Handle guest feedback and resolve concerns promptly and professionally
- Any other duties, roles and responsibilities that may be assigned from time to time by the General/Restaurant Manager and Assistant Restaurant Manager
Requirements:
">- Certificate or Diploma in hospitality or related field
- Minimum 2 years of experience in a fine dining restaurant setting
- Previous experience as a Chef de Rang, Commis de Rang, or equivalent position
- Strong knowledge of food and wine pairing principles
- Excellent communication skills in English; additional languages are an advantage
- Professional appearance and exceptional personal grooming standards
- Team-oriented mindset with the ability to work effectively under pressure
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