Customer Experience Officer

2 days ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Customer Service Officer (CSO)
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location (Current Hiring):
  • Toa Payoh
  • Bukit Timah

( Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500
Job Responsibilities:
Sales and Customer Service
  • Explain our courses, education philosophy and pedagogy to potential customers.
  • Promote centre programmes to potential and existing customers
  • Build relationships with our customers
  • Handle phone and email queries effectively and promptly
  • Perform and manage sales transaction effectively and promptly

Administrative Duties
  • Arrange replacement lessons for students, and appointments for parents, Centre
  • Management or teachers.
  • Responsible for center's inventory and simple logistics
  • Other administrative and ad hoc duties, e.g. filing documents

Requirement:
  • Have minimum GCE 'A' levels or Diploma qualifications.
  • Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings .
  • Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
  • Open to be deployed at other centers due to work exigencies

✅Interested personnel kindly send your CV to WhatsApp: (Ethan)
Han Meng Zhuo | Reg No: R
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

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