Customer Engagement Executive

3 days ago

Singapore ICF INTERNATIONAL PTE. LTD. Full time

Location
EUNOS

Job Function
Communications, PR & Marketing

Employment Type
Full Time

Position Level
Senior executive

Education Level
Degree

Min Yrs of Work Experience
2 Years Of Experience

Salary Range
4,000 - 4,500

Number of Vacancies
1

Posted On
14 minutes ago

Expiring On
1 month

Job Description

Key Responsibilities

Customer Relationship & Engagement

Serve as a point of contact for customers, addressing inquiries, concerns, and feedback promptly and professionally.

Build positive customer relationships to support trust and long-term engagement.

Support marketing and sales teams in campaigns designed to improve customer participation and satisfaction.

Customer Experience & Billing

Assist in tracking and managing billing processes, ensuring accuracy, timely invoicing, and follow-up on outstanding payments.

Maintain proper documentation of contracts, service agreements, and customer records.

C-Suite Administrative Support

Coordinate meeting schedules, travel arrangements, and event logistics for senior leadership.

Assist in preparing briefing notes, agendas, and follow-up documentation for executive-level meetings.

Support communication flow between executives and internal teams to ensure timely updates and task completion.

Reporting & Insights

Maintain accurate records of customer interactions, billing, and engagement activities.

Support preparation of periodic reports on customer satisfaction, engagement levels, financial tracking, and operational support activities.

Job Requirement

Requirements & Qualifications

Diploma/Degree in Business, Marketing, Communications, or related field.

Fresh graduates are welcome to apply; prior experience in customer service, engagement, or administration will be an advantage.

Strong organizational, interpersonal, and communication skills.

Proficient in MS Office Suite; familiarity with CRM or billing tools is an advantage.

High level of discretion and professionalism in handling confidential matters.

Ability to multitask, prioritize effectively, and learn quickly in a fast-paced environment.

About ICF International Pte Ltd

Ship Building and Repair

FUTURE-READY MARINE INTERIOR TURNKEY SOLUTIONS SPECIALIST ICF Group aspires to become a robust and flexible organization that is able to support the ever-changing needs and requirements of our customers and their customers as society evolves across eras. ICF Group strives to stay true to our slogan Overview_We Build Your Dreams

  • Sales & Service Associate-reservation Sales

    5 days ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION As the #1 leader in hospitality worldwide, Marriott International has 7,600+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. **[Location**: 238B Thomson Road #14-01 Novena...

  • Customer Engagement Executive

    16 hours ago

    Singapore ICF INTERNATIONAL PTE. LTD. Full time

    The Customer Engagement Executive plays a key role in strengthening customer relationships and ensuring seamless engagement experiences while also supporting internal operations for senior leadership. This role is responsible for managing customer interactions, assisting with billing processes, coordinating administrative arrangements for the C-suite, and...

  • Customer Engagement Executive

    3 weeks ago

    Singapore ICF INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesThe Customer Engagement Executive plays a key role in strengthening customer relationships and ensuring seamless engagement experiences while also supporting internal operations for senior leadership. This role is responsible for managing customer interactions, assisting with billing processes, coordinating administrative arrangements...

  • Sales & Service Associate

    23 hours ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Customer Engagement Executive

    23 hours ago

    Singapore LEARNING POINT KIDS PTE. LTD. Full time

    We are looking for an enthusiastic and skilled customer engagement executive to provide high-quality and effective support in implementing communications and engagement initiatives. He / She will possess the ability to take initiative to complete complex tasks and projects quickly and autonomously, and react with appropriate urgency to situations that...

  • Customer Engagement Executive

    2 weeks ago

    Singapore ACADEMY OF WATER SAFETY AND SWIMMING PTE. LTD. Full time

    Role We are looking for a self-driven and forward-looking team member to be Customer Engagement Executive in a swim school. The incumbent will be report to Centre Manager. He/she will be responsible to ensure every customer or learner has a pleasant and positive experience in the swim school, to increase customer referrals. To do that well, he/she will be...

  • Customer Engagement Executive

    5 days ago

    Singapore LEARNING POINT KIDS PTE. LTD. Full time

    **Job Highlights** **- 5-Day Work Week (1 Weekend)** **- Attractive Remuneration** **- Career Progression Opportunities **Job Description We are looking for an enthusiastic and skilled customer engagement executive to provide high-quality and effective support in implementing communications and engagement initiatives. He / She will possess the ability to...

  • Customer Engagement Executive

    1 week ago

    Singapore LEARNING POINT KIDS PTE. LTD. Full time

    **Job Highlights** **- 5-Day Work Week (1 Weekend)** **- Attractive Remuneration** **- Career Progression Opportunities **Job Description We are looking for an enthusiastic and skilled customer engagement executive to provide high-quality and effective support in implementing communications and engagement initiatives. He / She will possess the ability to...

  • Customer Engagement Executive

    2 weeks ago

    Singapore EUPHORIA ORGANIZATION PTE. LTD. Full time

    Roles & Responsibilities Launch Your Sales & Marketing Career with Euphoria Organization Are you ready to kickstart a rewarding career in sales and marketing? Here, we provide the training, support, and opportunities you need to grow, succeed, and lead. Join our dynamic team and work with top brands across diverse industries Why Join Us? Comprehensive,...

  • Executive Leader for Customer Engagement

    7 days ago

    Singapore beBeeCustomerEngagement Full time $90,000 - $120,000

    Job Title: Executive Leader for Customer Engagement">Key Responsibilities:Strategically oversee the implementation of CRM System projects, focusing on seamless integration across platforms and stakeholder alignment to ensure timely delivery of project milestones.Support the planning and execution of CRM System configuration and user testing, gathering...