Customer Care Representative
5 hours ago
Responsibilities Respond to customer inquiries and requests via phone, email, and live chat. Provide accurate and comprehensive information regarding products, services, policies, and procedures. Address customer complaints, concerns, and issues with empathy and professionalism. Analyze customer concerns and determine the best course of action for resolution. Collaborate with relevant departments to escalate and resolve complex issues. Follow established protocols and guidelines to ensure consistent service quality. Maintain detailed and accurate records of customer interactions and transactions. Document solutions, actions taken, and any follow-up required for each customer case. Stay up-to-date with the company's products, services, and updates. Strive to exceed customer expectations by providing outstanding service. Assist colleagues when needed to ensure a cohesive and efficient customer service experience. Follow company policies and procedures to ensure consistent and compliant service delivery. Adhere to data privacy and security guidelines when handling customer information. Requirements Minimum GCE 'O' level Possess good communication skills and positive attitude Ability to handle pressure and tight deadlines Computer literate, knowledge in Microsoft applications is a must Customer Oriented Able to communicate with Mandarin-speaking customers Relevant call centre/customer service/retail experience preferred, entry-level candidates are welcome to apply *This is a renewable contract position (4 months/ 1 year). #J-18808-Ljbffr
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Team Lead, Customer Care Management_Fraud
6 days ago
Singapore UOB Full timeOverview Team Lead, Customer Care Management_Fraud at UOB. Lead, motivate, and manage a team of customer care representatives who handle fraud reports, scam inquiries, and compensation appeals. Provide coaching, feedback, and performance reviews to ensure team members meet or exceed performance goals. Responsibilities Lead, motivate, and manage a team of...
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Customer Success Representative
3 days ago
Singapore JCO Management Pte Ltd Full time $60,000 - $120,000 per yearDrive Growth. Improve Lives. Deliver Excellence.Are you passionate about helping customers succeed and building long-lasting relationships?We're seeking a Customer Success Representative to guide clients through their journey, ensuring they feel supported, empowered, and confident every step of the way.What You'll DoAct as the primary advocate for customers,...
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Customer Representative
1 week ago
Singapore INSURANCE MARKET PTE. LTD. Full time**Customer Representative** We are an online e-commerce insurance broker and are looking for an enthusiastic, passionate and happy individual to join us. The role is simple; we need a nice junior customer service representative. One that fits nicely in the team of dedicated professionals we are building and who is interested in growing with us...
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Home Care Executive
2 days ago
Singapore ACTIVE GLOBAL RESPITE CARE PTE. LTD. Full timeDescription: Report directly to the Home Care Team Lead. Answer client inquiries on all Home Care services provided by the organization. Provide accurate information to clients on policies, procedures and service. Following up promptly and communicating to all parties the statuses of work-in-progress in a timely and accurate manner. Schedule staff and...
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Customer Care Representatives
2 days ago
Singapore NIRVANA MEMORIAL GARDEN PTE. LTD. Full timeDaily Routine Ensure cleanliness and tidiness of the surroundings. Ensure all fixtures are functioning well. Reporting of fault to the maintenance team. Assist Customers and Agents' enquiries via phone calls, message or walk-ins. Assist Customers' prayers. Sale of Incense Items. Processing of the Service forms. Processing of the Pedestal Engraving forms....
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Customer Care Representatives
1 week ago
Singapore NIRVANA MEMORIAL GARDEN PTE. LTD. Full timeDaily Routine Ensure cleanliness and tidiness of the surroundings. Ensure all fixtures are functioning well. Reporting of fault to the maintenance team. Assist Customers and Agents' enquiries via phone calls, message or walk-ins. Assist Customers' prayers. Sale of Incense Items. Processing of the Service forms. Processing of the Pedestal Engraving...
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Community Care Manager
1 week ago
Singapore Care Corner Singapore Ltd Full time $60,000 - $120,000 per yearAbout Us Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and...
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Community Care Manager
1 week ago
Singapore Care Corner Singapore Ltd Full time $60,000 - $120,000 per yearAbout UsEstablished since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and...
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Community Care Manager
2 days ago
Singapore Care Corner Seniors Services Ltd Full timeEstablished since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity , compassion , authenticity , respect and excellence...
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Customer Service Representative
2 weeks ago
Singapore PRIZE STATION Full time**Working Days**: **4 days per week ($1600 / Month) + ($200 Incentive) = $1800** **5 days per week ($1800 / Month)+($300 Incentive)= $2100** **6 days per week ($2150 / Month)+($400 Incentive)= $2550** Working Hours: 1pm - 10pm / 11am - 8pm ( 1 Hour of break time ) **Customer Service Representative Responsibilities**: - Maintaining a positive,...
