Customer Service Officer

2 weeks ago

Singapore EQUE PTE. LTD. Full time

Working location: Orchard Working hours: 10am to 6pm (Monday to Friday)JOB DESCRIPTION Be the first point of contact for customer enquiries Provide prompt, friendly, and professional assistance Handle inbound calls, emails, or live chats with confidence Record and track customer interactions and solutions Resolve issues effectively or escalate where needed Work with internal teams to follow up on service cases Gain product knowledge and system training Maintain high satisfaction scores through quality service Learn communication and problem-solving skills on the job Make a difference in every customer interaction JOB REQUIREMENTS Minimum Diploma and above Ability to handle high-volume customer interactions and remain calm under pressure Entry level candidates are welcome to apply, training will be provided EA License Number: 22C1278Disclaimer: By applying, you consent to being contacted for current or future job opportunities. All personal data will be managed in line with Singapore's PDPA and used solely for recruitment purposes. #J-18808-Ljbffr

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