Guest Relationship Specialist

3 days ago

Singapore ALICE BOULANGERIE (RCS) PTE. LTD. Full time

*5 or 6 working days per week / 6 days off in a month

*No split shift

*Fun and friendly working environment

*Food will be provided

Job Responsibilities

  • Perform opening and closing duties.
  • Taking orders and attending to customer requests.
  • Serve food and beverages to guests making recommendations if needed
  • Adhere to all company service standards and protocols.
  • Set up tables' settings and side stations.
  • Ensure customer satisfaction and maintain excellent customer relations.
  • Friendly and energetic with good interpersonal skills.
  • Greet guests in a friendly and professional manner.
  • Manage reservations and attend to walk-ins guests.
  • Assign tables according to server rotation and guest preferences.
  • Maintain accurate waitlists and communicate estimated waiting times.
  • Escort guests to their tables and present menus with a smile.
  • Answer phone calls and assist with inquiries or take reservations.
  • Communicate guest needs or special requests to the FOH team.
  • Maintain cleanliness and tidiness of the reception and entrance areas.
  • Uphold company standards for appearance, attitude, and hygiene.
  • Proactively keeping the place neat and tidy at all times.
  • Perform ad hoc duties assigned by Company.

Job Requirements:

  • With at least 2 years of F & B working experience in a restaurant
  • Passionate about providing efficient and friendly service standards
  • Outgoing personality and highly motivated and takes initiative
  • Positive and motivated to work in a fast-pace work environment
  • Clean and hygienic in food and beverage handling
  • Able to work as a team with fellow colleagues
  • Able to work weekends and public holidays

Please send in your resume to for more information

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