Programme Delivery Manager

3 hours ago

Singapore Singtel Full time

Programme Delivery Manager - #AIDA – Singtel
Join to apply for the
Programme Delivery Manager - #AIDA
role at
Singtel .
The Programme Delivery Manager will support the design and delivery of AI and digital transformation initiatives. This role will work closely with business stakeholders, developers, and cross-functional teams to ensure successful execution of user stories, backlog refinement, agile ceremonies, and solution implementation. The role also assists in change management and adoption efforts to maximize value realization.
Key Responsibilities
Deliver AI and Digital Transformation initiatives
Deliver AI and digital projects on time and within scope
Coordinate and participate in agile ceremonies including daily stand-ups, sprint planning, retrospectives, and showcases
Refine and manage backlogs in collaboration with users, developers, and testers
Track delivery progress and escalate risks or blockers in a timely manner
Act as Product Owner for workstreams
Translate business requirements into well-structured user stories with clear acceptance criteria
Prioritize user stories based on value, complexity, and user feedback
Participate in user acceptance testing (UAT) and ensure sign-off from relevant stakeholders
Act as Scrum Master and facilitate agile ways of working
Facilitate Scrum ceremonies to keep the team aligned and remove impediments blocking progress
Champion agile practices within the team and across functions
Monitor team velocity, burndown charts, and sprint outcomes to identify continuous improvement areas
Support Change Management and Adoption
Collaborate with stakeholders to prepare SOPs, training guides, and user communications
Gather feedback post-implementation and support continuous improvement loops
Conduct Solution Documentation and Reporting
Maintain detailed documentation of requirements, solutions, and test outcomes
Prepare progress updates and highlight issues for review with leadership
Contribute to Team Collaboration and Development
Participate actively in team discussions and knowledge-sharing activities
Contribute to a positive, solution-oriented team culture
Skills for Success
3–8 years in digital transformation or product delivery
Good to have experience in AI, analytics, or process automation
Good to have exposure to machine learning, RPA, or data science tools
Experience in Agile delivery, Scrum facilitation and user story writing
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management and Information Technology
Industries: Telecommunications
We welcome you to join us on a transformational journey that’s reshaping the telecommunications industry and redefining what’s possible with AI at its core. Grow with us in a workplace that champions innovation, embraces agility, and puts human potential at the heart of everything we do.
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