Customer Service Executive

1 week ago

Singapore AUTOLUTION INDUSTRIAL PTE LTD Full time

Overview We are looking for a meticulous and customer-oriented Customer Service Executive to join our dynamic team at the Nissan Service Department in Ubi. This role is pivotal in delivering exceptional customer service and ensuring the efficient administrative operation of our service workshop. Key Responsibilities Serve as the first point of contact, professionally handling all walk-in customers, phone calls, emails, and service inquiries. Manage workshop administrative processes, including preparing job cards, delivery orders, invoices, receipts, and daily sales reports. Provide comprehensive administrative support, including filing, document management for audits, scheduling meetings, and ordering office supplies. Process financial transactions such as petty cash claims, staff reimbursements, and track outstanding payments. Prepare and submit accurate weekly and monthly reports, including performance reports, OT claims, and customer feedback summaries for management. Coordinate with suppliers, update purchase orders, and assist with monthly stocktaking and finance-related documentation. Provide guidance to junior administrative staff and collaborate with the Insurance Claims team as needed. Proactively follow up on customer feedback and propose initiatives to improve customer satisfaction and retention. Any ad-hoc duties assigned. Requirements Minimum GCE 'O' Level or equivalent 2-3 years of experience in a customer service or administrative role. Experience in the automotive industry is a strong advantage. Excellent verbal and written communication skills in English. Strong organizational skills with a keen eye for detail, especially when handling invoices, reports, and schedules. Proficient in Microsoft Office Suite (Word, Excel, Outlook). A proactive team player with the ability to multitask and work effectively in a fast-paced environment. Able to work closely with team members, provide guidance to junior staff, and adhere to company policies. #J-18808-Ljbffr

  • Customer Service

    3 days ago

    Singapore Watch Repair Service Centre Full time $4,000 - $6,000 per year

    Job Description / 职责描述:Minimum GCE 'O' Level / Diploma in Business, Retail, or related fieldAt least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service roleAble to identify and describe common watch issues (e.g., timekeeping problems, water damage, winding/power...

  • Customer Service Executive

    5 hours ago

    Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    **Job Title: Customer Service Executive - BYD/Denza 5.5 days works week** **Location**:Ubi **Key Responsibilities**: - Assist in booking appointments for customers. - Troubleshoot and resolve customer issues and complaints in a timely manner. - Coordinate with internal departments, including sales, marketing, and technical support, to address customer...

  • Customer Service Executive

    1 week ago

    Singapore Harmony New Energy Auto Service (Singapore) Pte. Ltd. Full time

    Job Title: Customer Service Executive - BYD/Denza 5.5days works week Location: Ubi Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat. Assist in booking appointments for customers. Troubleshoot and resolve customer issues and complaints in a timely manner. Coordinate with internal departments, including...

  • Customer Service Officer

    1 week ago

    Singapore SAFRA National Service Association Full time

    CUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a...

  • Customer Service Coordinator

    2 days ago

    Singapore HONGTAI SERVICE PTE. LTD. Full time

    Job Responsibilities: - Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments. - Manage and solve Customer's complaints and feedback promptly. - Support the operations in the...

  • Customer Relationship Manager

    2 weeks ago

    Singapore Logistics Executive Full time

    Customer Relationship Manager An experienced KAM is need to take the next step in their career and lead a team of 2-3 KAM's and also a small customer service team for this leading European logistics company which specialises in Luxury Fashion distribution and also FMCG distribution. Working across a small portfolio of clients, you will be spearheading the...

  • Brand Ambassador

    2 weeks ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    PERMANENT JOBS! **_JUNIOR EXECUTIVE _**: **_BRAND AMBASSADOR / CUSTOMER SERVICE _**: - (SALARY - $1700.00 - $2100.00) _ SINGAPOREANS ONLY **LOCATION** City Hall **JOB DESCRIPTION** - Play a key supporting role in the department’s daily operations - Liaise with different stake holders and develop a good understanding of clients’ company structure,...

  • Customer Service Executive

    2 days ago

    Singapore SFYDRINKS Full time

    **Job Description: Customer Service Executive **Position Overview**:We are seeking a dedicated and dynamic Customer Service Executive to join our team and provide exceptional support to our valued customers. As a Customer Service Executive, you will be the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive...

  • Customer Service Executive

    1 week ago

    Singapore ANSYNC GLOBAL PTE. LTD. Full time

    **Customer Service Executive** **Location**:7500A Beach Road, #04-320 The Plaza Singapore 199591 **Department**: Reservations / Customer Service **Reports To**: Station Manager **Job Summary**: We are seeking a detail-oriented and customer-focused **Reservations Specialist cum Customer Service Executive**to handle reservation requests while delivering...

  • Customer Service Executive

    2 weeks ago

    Singapore JWEN MARKETING PTE. LTD. Full time

    Customer Service Executive Location: Central Type: Full-time Job Summary We’re looking for a Customer Service Executive who will be the first point of contact for our customers. You’ll handle inquiries, resolve complaints, and provide accurate information about our products and services, ensuring a smooth and positive customer experience. Key...