Associate/ analyst, customer relations specialist
1 month ago
Associate/ Analyst, Customer Relations Specialist (Business Care), Institutional Banking Group Operations (IBGO), Group Operations Associate/ Analyst, Customer Relations Specialist (Business Care), Institutional Banking Group Operations (IBGO), Group Operations Business Functions Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Responsibilities Manage customer escalated issues and complaints related to corporate banking products/services/processes, including Fraud/Scam escalations Conduct investigations and provide timely updates and end-to-end resolution to customers Collaborate with internal stakeholders to analyse customer issues and provide solutions Maintain detailed record of actions taken and updates to customers Review interactions with customers and share areas of improvement with service staff to address any gaps in service delivery Assist with adhoc tasks/support as required Requirements Minimum 2 years of customer service experience with strong knowledge of corporate banking products Team player with ability to multi-task and work independently Excellent written and verbal communication skills to communicate clearly with both external customers and internal stakeholders including senior management Be customer-obsessed to provide innovative solutions and accurate information with empathy Innovative and creative in problem solving and strong analytical skills Ability to take ownership of tasks and adapt to evolving changes Apply now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Boost your career Find thousands of job opportunities by signing up to e Financial Careers today. #J-18808-Ljbffr
-
Customer Relations Specialist
2 weeks ago
Singapore CONSUMERS ASSOCIATION OF SINGAPORE Full timeJob Description: We are seeking a highly skilled Customer Relations Specialist to join our team at the Consumers Association of Singapore. As a key member of our Consumer Relations department, you will be responsible for providing exceptional service to consumers who seek advice and/or redress for their contractual disputes with businesses. The ideal...
-
Customer relations associate
2 months ago
Singapore The Pique Lab Pte. Ltd Full timeCustomer Relations Associate at The Pique Lab Imagine a fun-filled, appreciative environment where you enjoy helping your colleagues and customers out! As a walking Mr/Ms Sunshine, you enjoy being involved in a variety of key business functions and collaborating with different teams! If thinking about these puts a smile on your face, you may be the next...
-
Logistics and Warehouse Specialist
3 weeks ago
Singapore ASSOCIATE & UNITED DISTRIBUTORS PTE LTD Full timeJob OverviewWe are seeking a skilled Logistics and Warehouse Specialist to join our team at ASSOCIATE & UNITED DISTRIBUTORS PTE LTD. This role will be responsible for delivering invoices to customers' locations, ensuring proper documentation, and maintaining inventory accuracy.
-
Executive, customer service
3 weeks ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
-
Customer Relations Specialist
2 weeks ago
Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full timeJob Title:Customer Relations SpecialistAbout the Role:PINNACLE CREDIT SERVICES PTE. LTD. is seeking an experienced Customer Relations Specialist to join our team.Responsibilities:We are looking for a skilled individual who can handle inbound and outbound collection calls in a fast-paced call centre environment. The ideal candidate will follow up on overdue...
-
Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full time $2,680COMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
E-Commerce Marketing Specialist
2 weeks ago
Singapore ASSOCIATE & UNITED DISTRIBUTORS PTE LTD Full timeAbout the RoleASSOCIATE & UNITED DISTRIBUTORS PTE LTD is seeking a highly motivated and detail-oriented E-Commerce Marketing Specialist to join our team. This role will be responsible for supporting all marketing efforts, contributing to the growth of our e-commerce business, and developing new online sales channels.Key ResponsibilitiesDevelop and implement...
-
Analyst relations strategist
1 month ago
Singapore Whatfix Inc. Full timeWho are we? Whatfix is a leading global B2 B Saa S organization and the largest pure-play enterprise digital adoption platform solution provider. Utilizing Gen AI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates,...
-
Singapore DBS Bank Limited Full timeAnalyst/Associate, KYC Specialist, Centralised Screening Team, Institutional Banking Group Analyst/Associate, KYC Specialist, Centralised Screening Team, Institutional Banking Group Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management...
-
Customer Service Relations Specialist
2 weeks ago
Singapore REVUP PROSERVICES PTE. LTD. Full timeJob Title: Customer Service Relations SpecialistWe are seeking a skilled Customer Service Relations Specialist to join our team at REVUP PROSERVICES PTE. LTD.About the Role:This role involves providing exceptional customer service through various channels, including phone calls, emails, and other communication methods. As a Customer Service Relations...
-
Transformation Specialist
3 weeks ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeAbout the RoleAs a Business Analyst with Hays Specialist Recruitment PTE. LTD., you will be part of an organization that values its employees and offers attractive remuneration packages.This exciting opportunity is ideal for those who thrive in dynamic environments and possess strong analytical skills.About YouYou hold a Bachelor's degree in Information...
-
Singapore DBS Bank Limited Full timeAssociate / Analyst, Finance Planning and Business Support Specialist, EASRE, Technology & Operations Associate / Analyst, Finance Planning and Business Support Specialist, EASRE, Technology & Operations Associate / Analyst, Finance Planning and Business Support Specialist, EASRE, Technology & Operations Business Function Group Technology and Operations...
-
Singapore CONSUMERS ASSOCIATION OF SINGAPORE Full timeJob Description:As a Customer Relations Specialist at the Consumers Association of Singapore, you will be responsible for handling consumer complaints and disputes with businesses. Your primary goal will be to provide expert advice and assistance to consumers in resolving their issues.About Us:The Consumers Association of Singapore is a non-profit...
-
Singapore RINA HONG KONG LIMITED SINGAPORE BRANCH Full timeAbout UsRINA HONG KONG LIMITED SINGAPORE BRANCH is a leading company in the marine services industry.Job OverviewWe are seeking a highly skilled Business Data Analyst and Customer Service Specialist to join our commercial team. This role will be based in Southeast Asia and will involve providing administrative support, data analysis, and customer...
-
Credit Risk Analyst
2 weeks ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeAbout Our ClientHAYS SPECIALIST RECRUITMENT PTE. LTD., a leading financial institution, is seeking a highly skilled and motivated credit risk professional to join their team.Job SummaryWe are looking for an experienced credit risk analyst to conduct independent credit assessments on corporate customers, ensuring the appropriateness of risk ratings and...
-
Financial Analyst
2 weeks ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeRole OverviewWe are seeking a skilled Financial Analyst to join our team at HAYS SPECIALIST RECRUITMENT PTE. LTD. as an FP&A Analyst in the FMCG industry.Key Responsibilities:Collaborate with senior stakeholders to provide analytical support and contribute to business growth.Develop and maintain financial forecasts, plans, and models to inform strategic...
-
Senior Investor Relations Specialist
3 weeks ago
Singapore Mapletree Full timeAt Mapletree, we are seeking a highly skilled Senior Investor Relations Specialist to join our team.Salary:The estimated salary for this position is SGD 120,000 - SGD 180,000 per annum, depending on experience.Job DescriptionThe Senior Investor Relations Specialist will play a crucial role in managing communication between our corporate management and the...
-
Finance Documentation Specialist
2 weeks ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeLoan Operations Finance AnalystEstimated Salary: SGD 60,000 - SGD 80,000 per annum.About the CompanyHAYS SPECIALIST RECRUITMENT PTE. LTD. is a leading specialist recruitment agency with a strong presence in the banking and finance industry.About the RoleThis exciting opportunity has arisen for a skilled Loan Operations Finance Analyst to join our client's...
-
Business Analyst Associate
2 weeks ago
Singapore THE BOSTON CONSULTING GROUP PTE. LTD. Full timeBusiness Analyst AssociateWe are seeking a highly motivated and detail-oriented Business Analyst Associate to join our team. The ideal candidate will have strong research and analysis skills, excellent Excel abilities, and excellent communication skills.Job Description:The primary responsibilities of this role include researching and analyzing data to...
-
Customer Service Associate Specialist
2 weeks ago
Singapore ECON HEALTHCARE (ASIA) LIMITED Full timeJob Title: Customer Service Associate Specialist">We are seeking a highly skilled and experienced Customer Service Associate Specialist to join our team at ECON HEALTHCARE (ASIA) LIMITED. This role is ideal for individuals who possess excellent customer service skills, are able to multitask, and have a strong understanding of administrative...