Customer Relations Specialist

4 hours ago


Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full time
Job Title:

Customer Relations Specialist

About the Role:

PINNACLE CREDIT SERVICES PTE. LTD. is seeking an experienced Customer Relations Specialist to join our team.

Responsibilities:

We are looking for a skilled individual who can handle inbound and outbound collection calls in a fast-paced call centre environment. The ideal candidate will follow up on overdue accounts, adopt collection best practices, and negotiate payment with customers.

Requirements:
  • A degree or diploma in any relevant discipline
  • At least 2 years of working experience in a call centre, telemarketing, customer service, or debt collection
  • Proficient English and Mandarin language skills
  • Excellent communication, interpersonal, and negotiation skills
Estimated Salary:

$45,000 - $60,000 per annum, depending on experience

Benefits:

We offer a competitive salary, opportunities for growth and development, and a supportive work environment.



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