Customer Relations Specialist
4 hours ago
Customer Relations Specialist
About the Role:PINNACLE CREDIT SERVICES PTE. LTD. is seeking an experienced Customer Relations Specialist to join our team.
Responsibilities:We are looking for a skilled individual who can handle inbound and outbound collection calls in a fast-paced call centre environment. The ideal candidate will follow up on overdue accounts, adopt collection best practices, and negotiate payment with customers.
Requirements:- A degree or diploma in any relevant discipline
- At least 2 years of working experience in a call centre, telemarketing, customer service, or debt collection
- Proficient English and Mandarin language skills
- Excellent communication, interpersonal, and negotiation skills
$45,000 - $60,000 per annum, depending on experience
Benefits:We offer a competitive salary, opportunities for growth and development, and a supportive work environment.
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