Customer Service Specialist
2 weeks ago
**Job Title:** Customer Service Specialist
At our organization, we're seeking a dedicated and customer-focused individual to fill the role of Customer Service Specialist. In this position, you will be responsible for delivering exceptional service to our customers by providing accurate information and advice.
The ideal candidate will possess excellent communication skills, both written and verbal, and have the ability to handle customer complaints in a professional and timely manner. You will also be responsible for preparing quotations and raising work orders, as well as coordinating with internal and external stakeholders such as customers, contractors, and workshops.
To succeed in this role, you will require strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. You will also need to have a minimum Nitec qualification and at least one year of working experience in customer service, administrative, or support functions.
In addition to your technical skills, you should possess excellent interpersonal and problem-solving skills, with the ability to work effectively in a team environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
**Required Skills and Qualifications:*
* Minimum Nitec qualification
* At least one year of working experience in customer service, administrative, or support functions
* Excellent communication skills, both written and verbal
* Ability to handle customer complaints in a professional and timely manner
* Strong organizational and time management skills
**Benefits:**
By joining our team, you will have the opportunity to develop your skills and career in a dynamic and supportive environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.
**Others:**
We regret that only shortlisted candidates will be notified or contacted. Your interest will be treated with the strictest of confidence.
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