Head of Field Sales

2 weeks ago

Singapore DP WORLD LOGISTICS SINGAPORE PTE. LTD. Full time

The Head of Field Sales will be a pivotal leadership role responsible for overseeing and directing the entire field sales function across country. This role involves developing and executing a cohesive sales strategy to drive new business acquisition and revenue growth across all freight forwarding services, including air, sea, and cross-border logistics. The Head of Field Sales will be accountable for managing and mentoring a team of Field Sales team, who in turn lead teams of executives, ensuring alignment with overall business objectives and market expansion goals.

Key Accountabilities

  • Deliver country field sales budget (volume & GP) and implement a comprehensive sales strategy to achieve business growth targets for the country, in alignment with regional and global objectives.
  • Lead, manage, and mentor a team of Field Sales Managers across different countries, providing strategic guidance, setting performance standards, and fostering a high-performance sales culture.
  • Oversee the sales pipeline and team performance, ensuring robust reporting, forecasting, and the effective use of CRM tools to track progress against KPIs.
  • Drive market development by identifying new business opportunities, monitoring competitor activity and market trends, and providing strategic input on pricing and service offerings.
  • Act as a key escalation point for complex client issues and maintain strong relationships with major clients and stakeholders to ensure high levels of customer satisfaction and retention.
    Collaborate with internal departments, including Operations, Customer Service, and Technology, to ensure seamless service delivery and the development of integrated solutions that meet customer needs.

Qualifications, Skills and Experience:

  • 8-10 years of experience in freight forwarding, with at least 4 years in a senior leadership or management role overseeing multi-team sales function.
  • Extensive progressive experience in freight forwarding sales, with a significant portion of that time in a senior leadership or management role overseeing a multi-country or multi-team sales function.
  • Proven track record of successfully developing and implementing sales strategies that drive significant revenue growth and market share.
  • Deep knowledge of international logistics, INCOTERMS, customs procedures, and trade regulations across the Southeast Asian market.
  • Exceptional leadership, coaching, and team management skills with a proven ability to motivate and develop a diverse sales force.
  • Excellent communication, negotiation, and strategic presentation skills in English. Proficiency in other regional languages is a plus.
  • Willingness to travel extensively as required for team meetings, client visits, and industry events.

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