Regional Customer Success Engineers
6 days ago
Regional Customer Success Engineers (US & Asia)Xnergy is a multi-VC funded and Sovereign-backed, global deeptech leader in high power universal wireless charging for global electrified mobility. With deployment presence in close to 40 countries, adopted by almost 120 autonomous robot companies, Xnergy was voted an APAC 25 company in 2020 by Cleantech Group. The Customer Success Engineer serves as the technical liaison between company and its clients’ engineers, ensuring software or hardware solutions are effectively implemented and tailored to meet customer needs. The role blends engineering expertise, problem-solving capabilities, and strong customer engagement to deliver and support high-quality solutions. The US role will be based in Detroit with domestic travels while the Asia role will be based in Singapore with regional travels. Customer Success Engineers Asia could be seconded to other regional offices for 1-3 years during their tenure with the company. Responsibilities Technical Support & Troubleshooting : Collaborate with clients to identify and resolve technical issues, analyze system requirements and recommend tailored solutions, and debug, diagnose, and fix application or performance issues. Product Development & Customization : Adapt existing software or hardware to meet specific client requirements, assist in the design, testing, and deployment of custom applications, and provide feedback to product teams for continuous improvement. Customer Interaction : Work closely with clients to understand their business processes and technical needs, conduct training sessions and workshops to help clients use solutions effectively, and build strong relationships to ensure customer satisfaction and retention. Project Management : Collaborate with cross-functional teams to ensure timely delivery of projects, manage client expectations, timelines, and deliverables, and create documentation and reports for stakeholders. Sales and Pre-Sales Support : Provide technical expertise during the sales process, including demos and presentations, and assist in drafting proposals and technical requirements for potential clients. Qualifications Bachelor’s degree in engineering (e.g., electrical and electronics, software, and mechatronics) are welcome to apply. Understanding of programming languages (e.g., Python, C, C++), systems, or platforms relevant to the role. Minimum 2 or 3 years of work experience in field applications or deployments of mobile robotic systems is a plus. Experience with application development, troubleshooting, or support. Excellent communication and interpersonal skills for working with clients and teams. Analytical mindset with strong problem-solving capabilities. Oversea travelling is expected for global clients support. Xnergy is an equal opportunities employer and welcomes applications from diverse candidates. #J-18808-Ljbffr
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Regional Customer Success Engineers
4 days ago
Singapore XNERGY AUTONOMOUS POWER TECHNOLOGIES PTE. LTD. Full timeJob Title: Regional Customer Success Engineers (US X 1 and Asia X 3)Department: Sales & Solutions, Global Report to: Customer Success Lead US / Asia Xnergy is a multi-VC funded and Sovereign-backed, global deeptech leader in high power universal wireless charging for global electrified mobility. With deployment presence in close to 40 countries, adopted by...
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Customer Success Regional Lead
2 weeks ago
Central Singapore FORTER PTE. LTD. Full time**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $15,000 - $23,000 Per Month **Date Posted** 15 hours ago Additional Details **Job ID** 119763 **Job Views** 1 **Job Description**: Roles & Responsibilities **About us**: **Digital commerce is built on trust. **At every point along the eCommerce journey, businesses must...
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Customer Success Engineer
3 days ago
Singapore Ailytics Pte. Ltd. Full time $80,000 - $120,000 per yearCustomer Success Engineer / Technical Account ManagerHere at Ailytics, we're building AI solutions to envision a safer world. By combining computer vision and predictive analytics, we enable organizations to proactively identify risks, optimize processes, and ultimately save lives. Our platforms are currently deployed all over the world, covering more than...
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Head of Customer Success APAC
13 hours ago
Singapore Qlik Full timeOverview What makes us Qlik? Qlik is a Gartner Magic Quadrant Leader for 15 years in a row. We transform complex data landscapes into actionable insights, serving over 40,000 global customers. Our portfolio leverages data quality and AI/ML capabilities that lead to better decisions, faster. We excel in integration and governance solutions that work with...
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Customer Success Engineer
2 weeks ago
Singapore Ailytics Full timeCustomer Success Engineer (Singapore / APAC)Here at Ailytics, we’re building AI solutions to envision a safer world. By combining computer vision and predictive analytics, we enable organizations to proactively identify risks, optimize processes, and ultimately save lives. Our platforms are currently deployed all over the world, covering more than 300...
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Customer Success Engineer
2 days ago
Singapore Ailytics Full timeGet AI-powered advice on this job and more exclusive features. Customer Success Engineer (Singapore / APAC)Here at Ailytics, we’re building AI solutions to envision a safer world. By combining computer vision and predictive analytics, we enable organizations to proactively identify risks, optimize processes, and ultimately save lives. Our platforms are...
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Manager, Regional Customer Success Lead
6 days ago
Singapore Teleport Full timeA DAY IN A LIFE As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to: Focus on driving regional successful product adoption, leading a positive customer...
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Director, Customer Success
2 days ago
Singapore Qlik Full timeOverview Get AI-powered advice on this job and more exclusive features. Description: What makes us Qlik? A Gartner Magic QuadrantTM Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and...
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Manager, Regional Customer Success Lead
2 weeks ago
Singapore Teleport Full time $90,000 - $120,000 per yearA DAY IN A LIFEAs a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:Focus on driving regional successful product adoption, leading a positive customer...
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Customer Success Manager
2 days ago
Singapore INC HR SOLUTIONS PTE. LTD. Full timeOverview We\'re Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you\'re welcome.) At Redis, you\'ll work with the fastest, simplest technology in the business—whether you\'re building it, telling its story, or selling it to our 10,000+...
