Customer Success Engineer

2 days ago


Singapore Ailytics Full time

Customer Success Engineer (Singapore / APAC)
Here at Ailytics, we’re building AI solutions to envision a safer world. By combining computer vision and predictive analytics, we enable organizations to proactively identify risks, optimize processes, and ultimately save lives. Our platforms are currently deployed all over the world, covering more than 300 million square meters
As a Customer Success Engineer, you’ll be a main technical point of contact for our clients. You’ll lead platform implementations, then provide subsequent training and support as needed. This is an important role to our growth that blends customer-facing and behind the scenes responsibilities.
We are open to considering full-time employees or those on a traineeship under our partnership with SGInnovate’s PowerX program.
This role is based in our Singapore office and will support clients based in Singapore and potentially within the APAC region.
What You Will Be Doing
You’ll be the primary liaison for customers and their worksites; understanding specific needs and providing customized plans.
Lead implementation and integration of our video analytics solutions into our customers’ workflows and systems.
Travel to customer sites for implementations as needed.
Conduct daily checks and maintenance on deployments, troubleshoot issues, and escalate matters to the CTO if required.
Formulate training sessions and workshops to educate customers on utilization of our products and technologies.
Contribute to the long term development of our customer success processes, blueprints, and best practices as the team evolves.
Provide guidance to interns for daily tasks and impart your experience of video analytics with them.
Stay informed about latest industry trends and video analytics developments in order to enhance our customer success strategies.
Our Ideal Requirements
Demonstrated success in a customer success or technical



  • Singapore Databricks Full time

    At Databricks, we work on some of the most complex distributed processing systems and our customers challenge us with interesting new big-data processing requirements. Customer Success Engineers at Databricks serve as the trusted technical advisors for our customers. They create value, offer advice, and grow accounts. A Customer Success Engineer will lead...


  • Singapore Ailytics Pte. Ltd. Full time $80,000 - $120,000 per year

    Customer Success Engineer / Technical Account ManagerHere at Ailytics, we're building AI solutions to envision a safer world. By combining computer vision and predictive analytics, we enable organizations to proactively identify risks, optimize processes, and ultimately save lives. Our platforms are currently deployed all over the world, covering more than...


  • Singapore Ververica | Original creators of Apache Flink® Full time

    Customer Success Technical Engineer - APAC Customer Success Technical Engineer - APAC 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. As a Customer Success Technical Engineer, you'll ensure our clients get maximum value from Ververica's Unified Streaming Data Platform (powered by the VERA engine)....


  • Singapore Cribl Full time

    We are a remote-first company that values collaboration, curiosity, and a customer-first mindset. We empower our employees to do their best work, wherever they are. As the data engine for IT and Security, Cribl solves the most demanding data needs for many of the biggest names in the industry. Ready to do the best work of your career? Join the herd and...


  • Singapore KRUNCHER PTE. LTD. Full time

    Roles & ResponsibilitiesLocation: Remote (EMEA or APAC time zones)Team: Customer Success / Solutions • Reports to: CTOAbout KruncherKruncher transforms how venture capital and private equity firms operate by combining a smart, investor-grade CRM with deep AI analysis. We automate workflows and generate high-confidence insights by integrating with 20+...


  • Singapore ELITEZ PTE. LTD. Full time

    Position Overview: Customer Success Engineer provides technical support and ensures the success of our client's post-implementation. He/She is an authority on product architecture in its entirety, showcasing individual expertise in software and adept knowledge of its integration with hardware. Acting as the Single Point of Contact (SPOC) for our clients,...


  • Singapore Data Direct Networks Full time

    Overview: This is an incredible opportunity to be part of a company that has been at the forefront of AI and high performance data storage innovation for over two decades. DDN Storage is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare, to financial...


  • Singapore SLICE COMMERCE NETWORK PTE. LTD. Full time

    About the role Our customers and partners are some of the fastest-growing, technology-driven payments startups today. The Customer Success Manager - Solutions Engineering and Support role is a strategic position responsible for ensuring our customers achieve maximum value from the OpenFabric platform while driving long-term success and growth. You will...


  • Singapore SLICE COMMERCE NETWORK PTE. LTD. Full time

    About the role Our customers and partners are some of the fastest-growing, technology-driven payments startups today. The Customer Success Manager - Solutions Engineering and Support role is a strategic position responsible for ensuring our customers achieve maximum value from the OpenFabric platform while driving long-term success and growth. You will...


  • Singapore Cellebrite Full time $70,000 - $120,000 per year

    Company Overview:Cellebrite's (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite's AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital...