Current jobs related to Customer success manager - Singapore - Autodesk, Inc.
-
Executive, customer service
2 months ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
-
Customer Success Manager
4 weeks ago
Singapore PROS TECHNOLOGY (SG) PTE. LTD. Full timeRoles & ResponsibilitiesPerformance of Duties1.1 The Employee shall serve the Company as Customer Success Manager or such other role as the Company may require from time to time having regard to the needs of the business and the Employee’s skills, qualifications, and experience.1.2 The Employee shall perform the following duties, including but not limited...
-
Customer Success Manager
4 weeks ago
Singapore PROS TECHNOLOGY (SG) PTE. LTD. Full timeRoles & ResponsibilitiesPerformance of Duties1.1 The Employee shall serve the Company as Customer Success Manager or such other role as the Company may require from time to time having regard to the needs of the business and the Employee’s skills, qualifications, and experience.1.2 The Employee shall perform the following duties, including but not limited...
-
Customer Success Manager
2 weeks ago
Singapore GYROGEAR PTE. LTD. Full timeRoles & ResponsibilitiesCustomer Success Manager Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.As a Customer Success Manager, you will play a critical role in ensuring that our...
-
Customer Success Manager
2 weeks ago
Singapore GYROGEAR PTE. LTD. Full timeRoles & ResponsibilitiesCustomer Success Manager Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.As a Customer Success Manager, you will play a critical role in ensuring that our...
-
Customer success manager
2 months ago
Singapore Cymulate Inc. Full timeWhat you will do:Serve as the primary contact liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.Help customers develop success plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers’ achievement of these key...
-
Customer Success Manager
26 minutes ago
Singapore Univers Full timeUnivers provides the world’s most comprehensive decarbonization system. We help companies and countries optimize energy systems and reduce carbon emissions with accurate, reliable, and actionable decarbonization data. Our EnOS (Energy and Environment Operating System) platform connects on-the-ground operational technology and in-the-cloud intelligence to...
-
Customer success manager
1 month ago
Singapore X0PA AI Pte Ltd Full timeCustomer Success Manager X0 PA AI is an Artificial Intelligence Software as a Service (Saa S) start-up that aims to digitally transform the hiring process. We aim to save companies significant time and cost in hiring while achieving the highest level of objectivity, ultimately enhancing retention, loyalty and person to job and organization fit. Through our...
-
Customer Success Manager
1 month ago
Singapore V V TECHNOLOGY PTE. LTD. Full timeRoles & ResponsibilitiesJob Description· Serve as the primary contact point for customer needs and requirements.· Provide onboarding support for new customers, helping them better understand and use the product to enhance satisfaction and retention.· Demonstrate a proactive problem-solving mindset, addressing customer issues promptly and effectively.·...
-
Customer Success Manager
4 weeks ago
Singapore V V TECHNOLOGY PTE. LTD. Full timeRoles & ResponsibilitiesJob Description· Serve as the primary contact point for customer needs and requirements.· Provide onboarding support for new customers, helping them better understand and use the product to enhance satisfaction and retention.· Demonstrate a proactive problem-solving mindset, addressing customer issues promptly and effectively.·...
-
Customer Success Manager
1 week ago
Singapore NAVTOR SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesJob SummaryNAVTOR is a world-leading software development company dedicated to creating innovative solutions tailored for the maritime industry. With a commitment to excellence and a focus on cutting-edge technology, NAVTOR has established itself as a trusted partner serving the global maritime industry. The company boasts a strong...
-
Customer Success Manager
1 week ago
Singapore NAVTOR SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesJob SummaryNAVTOR is a world-leading software development company dedicated to creating innovative solutions tailored for the maritime industry. With a commitment to excellence and a focus on cutting-edge technology, NAVTOR has established itself as a trusted partner serving the global maritime industry. The company boasts a strong...
-
Customer success manager
4 weeks ago
Singapore Promapp Full timeAbout Nintex: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their...
-
Customer success manager
2 weeks ago
Singapore Promapp Full timeAbout Nintex: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their...
-
Customer success manager
4 weeks ago
Singapore 105 Musarubra Singapore Pte. Ltd. Full timeTrellix is a global company redefining the future of cybersecurity and soulful work. The company’s comprehensive, open and native cybersecurity platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates...
-
Customer Success Manager
1 month ago
Singapore Check Point Software Technologies Ltd. Full timeSales Operations | Full Time | Job Id: 21969 Experienced Why Join Us?About Check Point As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, our employees are redefining the security landscape by meeting our...
-
Customer Success Manager
1 month ago
Singapore Trellix Full timeAbout Trellix:Trellix is a global company redefining the future of cybersecurity and soulful work. The company’s comprehensive, open and native cybersecurity platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem,...
-
Customer Success Manager
4 days ago
Singapore Squirro Full timeSquirro is redefining how organizations unlock the power of their unstructured data with AI-driven insights. We're on a mission to reshape the future of work with cutting-edge augmented intelligence solutions, and we are searching for a Customer Success Manager to drive the adoption of our Enterprise GenAI Platform in Singapore.If you’re someone who gets...
-
Customer Success Manager
2 days ago
Singapore ORIENTAL REMEDIES INCORPORATED (PRIVATE LIMITED) Full timeRoles & ResponsibilitiesJob ResponsibilitiesTeam Management Lead and develop the Customer Success team, promoting a high-performance and results-driven culture. Conduct regular staff performance evaluations, identifying training needs and areas for improvement. Drive team productivity through effective manpower management and resource...
-
Customer Success Manager
2 days ago
Singapore ORIENTAL REMEDIES INCORPORATED (PRIVATE LIMITED) Full timeRoles & ResponsibilitiesJob ResponsibilitiesTeam Management Lead and develop the Customer Success team, promoting a high-performance and results-driven culture. Conduct regular staff performance evaluations, identifying training needs and areas for improvement. Drive team productivity through effective manpower management and resource...
Customer success manager
2 months ago
Please submit your CV here for future consideration. Position Overview About Autodesk Construction Solutions Autodesk has reimagined the construction business for the digital age, helping companies address the most important challenges they face today while preparing for new ways of working in the future. The Autodesk Construction Solutions (ACS) portfolio connects the office, trailer, and field so customers can move through each phase of the construction lifecycle, from design and preconstruction to construction, turnover, and operations, with the best Autodesk Construction Cloud solutions. General contractors, subcontractors, and owners around the world rely on ACS to win more work, enhance collaboration, speed up decision-making, reduce risk, and improve overall project outcomes. Role: Customer Success Manager Autodesk Construction Solutions (ACS) is looking for a Customer Success Manager to retain and expand our construction customers. The Customer Success Manager enables the adoption of our cloud solutions and helps our customers fulfil their desired outcomes. You will be a trusted, strategic partner to your assigned customers and build lasting, meaningful relationships. Reporting to the Regional Manager of Customer Success, you will develop a network within each customer, align with their goals, and maximise the value of ACS workflows to the customer. You will be the main driver for product adoption and collaborate with ACS Sales teams to help close account expansion opportunities. You will lead the digital expansion of your customers with experience with technology and the construction industry. About You You are familiar with the direction and strategy of Autodesk to become the leading construction platform company. You enjoy discussing and driving digitization and digitalization of our customers and the AEC industry as a whole. You will onboard new construction customers with a focus on accelerating their time to value and helping them achieve positive goals To achieve those positive goals, you will seek areas to expand solution adoption and recommend best practices to improve their post-purchase use You are comfortable exceeding target goals by maintaining a high customer retention rate, coordinating with ACS sales to ensure renewals, and identifying expansion opportunities You will hold regular check-in calls, executive business reviews, webinars, and mentoring sessions with customers You will collect product feedback from customers and contribute to product roadmap discussions You will track account health to identify churn risk and work to eliminate that risk You will improve product usage and adoption of the Autodesk Construction Cloud (ACC) You will develop a trusted advisor relationship with your customers and serve as an advocate for customer needs within the Autodesk Construction Solutions (ACS) team You are comfortable proposing and building processes to allow our organization to scale, and collaborate with numerous stakeholders and teams, both internally and externally. You will be an ACS evangelist while identifying industry-positive business outcomes, and required capabilities, and finding relevant forums to increase awareness of ACS services Minimum Qualifications At least 3 years experience in a customer-facing, B2 B role Experience in Customer Success, Account Management, or a client-facing, role Ability to travel up to 30%, taking into account the current situation Intellectual curiosity with the horsepower to understand one of the largest, most complex industries out there (construction) Experience conducting quarterly business reviews, detailing customers' adoption of and progress with the product Experience managing relationships with many customers. Process-driven and organized Hard work, a record of accomplishments, and a drive for achievement Preferred Qualifications Previous experience in the Construction industry (i.e. Project Manager, VDC Manager, Superintendent, Project Engineer, Foreman) Experience of AEC workflows and awareness of BIM solutions focused on Construction Extremely beneficial would be a detailed understanding of our ACS Solutions (BIM 360, Plangrid, Assemble, ACC) or similar CDE and Construction/Project Management solutions Salary transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). Shape the world, shape your future #J-18808-Ljbffr
