Support Services Coordinator

2 weeks ago


Singapore beBeeCustomerService Full time
Job Title: Support Services Coordinator
About the Role:
This is a highly rewarding role where you will be part of a team that provides exceptional support services to students, alumni and staff. As a Support Services Coordinator, you will play a vital role in ensuring that our students receive the best possible experience at our institution.
Key Responsibilities:

• Provide friendly and efficient frontline service at the student services counter and hotline

• Manage and respond to enquiries from students, alumni and staff

• Process student pass cancellations and review part-time work approval forms

• Prepare and mail official academic documents

• Support the processing of student financial aid applications and student insurance matters

• Assist in the verification of documents and maintain accurate electronic records

• Perform data entry with precision and attention to detail

• Assist in staff welfare initiatives and events
Requirements:

• Minimum Diploma and above

• Meticulous, organised, and service-oriented with a positive attitude

• Proficient in Microsoft Office applications (Word, Excel, Outlook) and comfortable learning new systems

• Prior customer service, administrative, or student services experience an advantage

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