Field Service Engineer

2 weeks ago

Singapore Kongsberg Maritime Full time

Join to apply for the
Field Service Engineer - PT Kongsberg Indonesia
role at
Kongsberg Maritime
Kongsberg Maritime is seeking a skilled and motivated Field Service Engineer to join our team in Indonesia. This role is ideal for candidates with a strong background in Automation and Safety Control systems, as well as hands-on experience with Bridge and Navigation systems onboard vessels. As a Field Service Engineer, you will be responsible for commissioning, troubleshooting, and maintaining Kongsberg’s advanced maritime systems, ensuring optimal performance and customer satisfaction.
What You Will Be Doing
Deliver high-quality customer support, commissioning, and service for assigned Kongsberg Automation and Control systems.
Perform service activities primarily within Southeast Asia, while fostering strong relationships with existing clients.
Conduct workshop testing and ensure thorough technical preparation prior to service execution.
Plan, execute, and complete assigned tasks with professionalism and ensure all work meets performance and quality standards.
Prepare and submit detailed service reports, and update related documentation such as technical drawings, cable databases, and system records.
Provide remote support and technical guidance to customers, including commissioning and managing retrofit/refit projects, as well as backend support to the service team.
Collaborate with the Sales team by offering technical input and support as required.
Manage pre- and post-service administrative tasks in a timely and organized manner.
Carry out other ad-hoc duties and assignments as delegated by management.
We think you should have
Bachelor’s degree in Electronics, Mechatronics, Electrical Engineering, or Instrumentation.
3 to 5 years of relevant field experience in automation and control systems, with solid knowledge of computer hardware, peripherals, and basic software.
Hands-on experience with shipboard automation systems, including system processes, distributed control systems (DCS), and power management systems.
Previous experience in the maritime industry is highly preferred.
Strong communication and collaboration skills, with a proactive, results-oriented, and self-motivated approach.
Demonstrates a structured and detail-oriented mindset when handling remote technical support cases.
Problem-solver with a self-driven attitude and ability to work independently under pressure.
Service-minded, with a customer-focused attitude, patience, and professionalism.
Effective project management skills and the ability to manage tasks from initiation to completion.
Willingness and flexibility to travel internationally on short notice.
Why join us
An exciting and important position working for the world-leading supplier of maritime solutions
Be part of a diverse team spread across several countries, embracing collaboration and cultural diversity.
Professional and personal development and career opportunities – including access to training programs and mentorship opportunities for continuous learning and career advancement.
Competitive pay and benefits, including attractive insurance policies and pension schemes.
Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems.
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