Technical Service Analyst

Overview
Technical Service Analyst (Lab Application) role at Tate & Lyle. The position involves designing and carrying out lab trials across various applications, utilizing Tate & Lyle products to support internal and external customers in focused market segments and key accounts in the region. The role reports to the Laboratory Manager, based in Singapore.
Work closely in collaboration with market-facing teams (Technical Service, Sales and Marketing) to achieve new business growth and defend existing business through efficient and proactive project work. This critical role is also responsible for the routine maintenance of lab facilities and equipment.
About You
We're looking to recruit a Technical Service Analyst for our Application Lab in the Asia Pacific HQ. This role reports to the Laboratory Manager, based in Singapore.
About Tate & Lyle
Tate & Lyle's purpose, Transforming Lives Through the Science of Food, inspires everything we do. Whether it's by making food and drink healthier and tastier, continuously improving how we work; promoting a safe working environment; or making a difference in our local communities, we believe we can successfully grow our business and have a positive impact on society.
What You'll Be Doing
Design, plan, and execute laboratory trials across various food applications using Tate and Lyle's product portfolios
Support product development and formulation work inline with customer requests, innovation projects, and market trends
Prepare prototypes for internal evaluations, customer samples, and demonstrations
Collaborate closely with sales and marketing teams to support key accounts and strategic market segments
Translate customer needs into practical solutions through technical support and tailored application work
Participate in customer visits, technical discussions, and presentations when needed
Deliver projects on time and in line with business priorities and customer timelines
Maintain detailed and accurate documentation of formulation trials, methodologies and results
Provide technical reports, data, and insights to support internal reviews and customer engagements
Ensure proper housekeeping, safety, and hygiene within the laboratory environment
Conduct routine maintenance and calibration of lab equipment, and coordinate servicing when needed
Maintain inventory of lab supplies and ensure readiness for project execution
EHS
Perform, maintain and improve the EHS standard and requirements as set by the Company. Participate in the company's EHS program, including training, audit etc., arranged by the company.
Location
This role is assigned to be based in the Regional HQ office, located at Biopolis (Buona Vista MRT)
What You'll Have
Degree in Food Science or equivalent,
More than 5 years in the food industry in a product development and project lead role. Beverage and dairy application prefer
Solid understanding of food science, ingredients functionality, and formulation techniques across a range of food and beverage applications
Ability to analyze experimental data, troubleshoot, and propose improvements or alternative solutions
Organized and capable of managing multiple projects with clear priorities and timelines
Strong communication skills to work closely with internal teams and engage effectively with customers
Takes initiative in solving problems and driving continuous improvement in application work
Familiarity with safe lab practices and experience in routine lab and equipment maintenance
Having an inquisitive mind, positive attitude, good values in life, meticulous and highly motivated, a team player, works well in a matrix reporting structure
Have good communication skills and be customer-centric
Open-minded in working with a wide range of applications and to learn new applications
What We Can Offer
Base salary with Performance Bonus
Opportunities to interact with Global teams
High-end Medical & Hospital Insurance coverage
Flexible benefits
LinkedIn Learning
Membership in Employee Resource Groups (Professional Women's Network, LGBTQ+, Black Employee Network, Veterans', Mental Health)
Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
Local volunteering opportunities (where applicable)
Equal Opportunity
Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.
Job Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Information Technology
Industries: Food and Beverage Manufacturing
#J-18808-Ljbffr