Regional Technical Services Analyst

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Regional Technical Analyst
Work Dynamics

The Asia Pacific region is an important part of our client’s success: occupying 76 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive.

Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow The JLL account team has developed a unique culture, drawing and adapting from JLL and our client’s way of working and thinking.

What this job involves
The Regional Technical Services analyst will report to the Regional Technical Services Director and must ensure technical services are positioned to deliver efficiently, effectively, and consistently across the APAC operations to meet both legislative, best practice and contractual obligations.
Major Responsibilities
Administration support, data governance, reporting and quality assurance of regional tasks
Responsible for monthly and quarterly reporting on regional technical services activities and operational achievements
Support sustainability related reporting and energy saving initiatives across the APAC real estate portfolio aligned to the Sustainability Workplace Standards (SWS)
Work closely with technical services teams on implementation and data governance of engineering initiatives
Key Change management technical quality assurance support/pre-work documentation review. Support change management submissions.
Track and support power down planning across the region including liaising with global teams on event schedule coordination
Attend weekly meetings with internal Lines of Business on change activities and their impact to business
Major works administrative support (including small works and capitalized projects)
Capacity and utilisation coordination, reviews and reporting for office tenancy, server rooms and labs
Support and track engineering regulatory compliance management
Technical reporting submissions for portfolio objectives, regular meetings and facilities performance
Support governance of drawings, OEM information and SOPS/EOPS for in country teams
Support for engineering standardisation tasks across Asia Pacific
Support the account engineering playbook compliance
Contract renewal governance of the technical scope with critical services vendors
Quality assurance checks of completed JLL delivered projects
Governance reviews of any planned JLL installation, commissioning, and programming of new or replaced equipment to ensure plans, designs, scopes, and goals are accurate
Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are followed up
Responsible for audit preparation, delivery, and attestations of compliance for JLL and the client
Perform reviews of proposed capital expenditure buildings services projects from budgeting through to delivery inclusive critical asset & component lifecycle management.
Undertake adhoc tasks as required by the Regional Technical Services Director

Key Skills
Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions
Drive innovation / thought leadership / industry knowledge
Excellent verbal and written communication skills as well as presentation skills
Ability to develop and explain complex operational management information to senior audiences
Be resilient, with high focus on achieving goals
High energy, flourishes in fast pace, dynamic environments
Customer centricity
Comfortable working in a challenging environment as part of a team and is comfortable managing incidents and service failures
A