Regional Technical Services Manager

1 day ago

Singapore Argyll Scott Singapore Full time

About the Role

We are looking for a Regional Services Manager to lead and support a group of service and support engineers across the APAC region. The role focuses on delivering technical service excellence, supporting press-trials , providing troubleshooting expertise , and partnering with the regional sales team to ensure successful outcomes for customers in the printing industry .

Key Responsibilities

  • Lead, coach, and manage a team of service and support engineers across APAC, fostering collaboration and technical excellence.
  • Oversee and coordinate service delivery, including press-trials, installations, preventive maintenance, and troubleshooting .
  • Support the regional sales team with customer demonstrations, technical presentations, and after-sales activities.
  • Manage customer escalations and ensure timely resolution of complex technical issues.
  • Provide feedback from the field to drive product improvements and strengthen customer engagement.
  • Monitor service performance, team productivity, and customer satisfaction metrics across the region.
  • Ensure compliance with company safety, quality, and operational standards.

Requirements

  • Minimum 5 years of experience in technical services, field support, or service management, with a focus in the printing industry, knowledge of large capital printing
  • Practical experience in press-trials, troubleshooting, and customer-facing technical support.
  • Strong leadership potential with prior experience leading or mentoring service teams.
  • Excellent communication and interpersonal skills, with the ability to work across cultures and geographies.
  • Commercial awareness to support sales activities and customer interactions.
  • Willingness to travel extensively across APAC.
  • Degree or diploma in Engineering, Printing Technology, or a related technical field preferred.
  • Open to travel (50%)

What We Offer

  • A regional leadership role with exposure to diverse markets across APAC.
  • The opportunity to shape and grow a high-performing service team.
  • Be part of a global organization driving innovation in the printing industry.

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.

#J-18808-Ljbffr

  • Regional Technical Service Manager

    6 days ago

    Singapore beBeeProject Full time $4,000 - $8,000

    The role involves coordinating regional technical service projects and acting as a key contact for the regional technical hotline to address technical enquiries.Key responsibilities include working with various stakeholders on label artwork for new products, updating and maintaining databases that involve data mining, presentation preparation, and business...

  • Regional Director, Asean

    1 week ago

    Singapore Radware Bot Manager Full time

    Regional Director, ASEAN - (2400002J) The Regional Sales Director for ASEAN at Radware will be responsible for managing and developing a team of sales account executives and pre sales engineers to drive new business and revenue growth within the ASEAN region. This role involves collaborating with the sales leadership team to develop and execute sales...

  • Regional Technical Service Project Manager

    7 days ago

    Singapore beBeeProject Full time $40,000 - $60,000

    Job Role:The Junior Project Coordinator will play a key role in managing regional technical service projects. This involves serving as the primary point of contact for regional technical hotline, addressing technical inquiries, and collaborating with stakeholders on label artwork for new products.Main Responsibilities: Coordinate regional technical service...

  • Regional Technical Service Engineer

    1 hour ago

    Singapore Terumo BCT, Inc. Full time

    **JOB TITLE**: Regional Technical Service Engineer - South East Asia JOB SUMMARY Provide effective technical expertise to our rapidly growing customer base by delivering over the phone solutions to both technical and non-technical customers while supporting a wide range of technologies. ESSENTIAL DUTIES & RESPONSIBILITIES Technical Service (90% - May...

  • Regional Technical Service Director

    6 days ago

    Singapore beBeeCybersecurity Full time $90,000 - $120,000

    Solutions Leadership OpportunityDrive your technical expertise to new heights in a regional Solutions Manager role. This exceptional opportunity offers the chance to lead a team of cybersecurity experts, drive partner enablement, and shape technical service delivery across ASEAN.Main Responsibilities:Lead and mentor a team of cybersecurity professionals to...

  • Regional Technical Manager

    2 weeks ago

    Singapore AZBIL CORPORATION Singapore Branch Full time

    The azbil Group pursues "human-centered automation" as its core initiative for the purpose of contributing to people's safety, comfort, and fulfillment. Azbil is expanding its businesses in the areas of building automation, advanced automation for factories and plants, and life automation for essential services and people’s health and well-being. To...

  • Regional Technical Manager

    1 week ago

    Singapore Axis Communications Full time

    Job Title Regional Technical Manager **Job Description**: Does problem-solving make you jump out of bed in the morning? Do you want to be a part of a great team where you build value together with our customers? And if you are enthusiastic about technology and passionate about customer contact, we would like to speak to you! The Regional Technical Manager...

  • Regional Service Manager

    2 weeks ago

    Singapore KRYPTONDATA TECHNOLOGY PTE. LTD. Full time

    **Responsibilities**: 1. Responsible for the construction of regional service technology system, after-sales team management and product problem management. 2. Responsible for regional after-sales service network management and construction. 3. Lead the regional team to orderly carry out product repair, maintenance, technical improvement and upgrade,...

  • Manager, Regional Technical

    2 hours ago

    Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

    **Make an Impact by**: **Regional Technical - Network Cost Management** 1. Leverage Group synergies to achieve cost leadership for network solutions and products. Identify and drive cost management synergies across the network. 2. Support regional cost management request requests from Singtel Group and Associates, including undertaking price benchmarking and...

  • Regional IT Technical Manager

    2 weeks ago

    Singapore Robert Half Full time

    **The Company** Our client is a leading transportation and supply chain company with a global presence, and they are currently looking for a Regional IT Technical Manager to join the team. This is an exciting opportunity to be part of a growing organization. **The Role** Reporting to the Regional Head of IT, you will be responsible for planning...