
Senior Technical Services Analyst
20 hours ago
We are looking for Senior Technical Services Analysts for Epic's software in connection with the implementation and maintenance of Epic's integrated suite of healthcare software for its customer in Singapore. Duties will include providing assistance to our customer(s) related to the operation of their relevant Epic software application(s) and underlying IT infrastructure. This assistance may take place during the course of the software implementation or on an ongoing basis for live customers. Specifically, it may include: answering technical questions relating to customers' software and/or operating systems; providing configuration or infrastructure analysis and recommendations; proactively monitoring customer systems; making optimization recommendations; planning for upgrades and feature deployments; overseeing testing; diagnosing, isolating, and resolving the causes of technical problems; and reconfiguring the software or infrastructure, if necessary, to address the problems.
Job requirements:
- Bachelor's degree or higher (any major)
- 2+ years in technical support for Epic software, including supporting customer(s) through an Epic software go-live and a version upgrade, and completing the associated testing
- Hold certifications in:
-Relevant Epic software application
-Chronicles Database Programmer and Cache
Skills and competencies:
· Demonstrated interpersonal communication skills
· Hold strong project management competencies including team coordination and problem solving skills
· Strong technical aptitude (must pass Epic's standard pre-hire assessment test for the role)
· Demonstrated judgment in handling escalations
Tell employers what skills you havesoftware troubleshooting
Project Management
software applications
Software Testing
Communication Skills
technical problems
Advising customers
Epic
Epic Systems
Technical Support
-
System Analyst
2 days ago
Singapore Institute of Technical Education Full timeSystem Analyst - Enterprise Campus Applications (ITE Headquarters) Join to apply for the System Analyst - Enterprise Campus Applications (ITE Headquarters) role at Institute of Technical Education System Analyst - Enterprise Campus Applications (ITE Headquarters) 3 days ago Be among the first 25 applicants Join to apply for the System Analyst -...
-
Technical Business Analyst
2 weeks ago
Singapore Nicoll Curtin Full timeTechnical Business Analyst / Product Owner (Trading)Technical Business Analyst / Product Owner (Trading)Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Nicoll Curtin We are looking for a driven and experienced Product Owner / Technical Business Analyst to oversee the full lifecycle delivery of trading...
-
Senior Analyst, Technical Solutions
3 days ago
Singapore Scoot Tigerair Pte Ltd Full timeSummary We are searching for a Senior Analyst, Technical Solutions! You will be part of the Information Systems and Technology team and will be the Technical Analyst providing Solution Design. You will work closely with Business Analysts and Software Developers to deliver OutSystems Solutions. **Job Description**: You will be participating in the design...
-
Senior / Analyst, IT Technical Solutions
5 days ago
Singapore Scoot Tigerair Pte Ltd Full timeSummary “Diverse, driven, dynamic — they put the “IT” in “Scootitude”! The Scoot IT team is empowered to shine, from pioneering innovative tech solutions to leveraging industry best-in-class ITSM tools. Don’t expect any IT stereotypes here — you'll find SCOOTechies of different backgrounds and genders breaking the bias to soar in their tech...
-
Service Analyst
2 weeks ago
Singapore Synapxe Full timeService Analyst - SAP (National Programme)Join to apply for the Service Analyst - SAP (National Programme)role at Synapxe Service Analyst - SAP (National Programme)4 days ago Be among the first 25 applicants Join to apply for the Service Analyst - SAP (National Programme)role at Synapxe Position Overview Position Overview Service Analyst provides...
-
Senior Technical Business Analyst
2 weeks ago
Singapore Halcyon Knights Full timeVIVA ENERGY: CONFIDENTIAL Role Title **Senior Technical **Analyst** **- Modern Workplace** **Reason** for request** New Role Employment Day Rate Contractor **Duration** 6 months Program Approver Jason McNamara **Approved** [Date] Workstream(s) Infrastructure (Infrastructure & Team Member Experience) Purpose The role of a Senior Technical...
-
Service Analyst
4 weeks ago
Singapore Synapxe Full timeJoin to apply for the Service Analyst - SAP Application Support (Patient Ops) role at Synapxe 1 week ago Be among the first 25 applicants Join to apply for the Service Analyst - SAP Application Support (Patient Ops) role at Synapxe Get AI-powered advice on this job and more exclusive features. Position Overview Position Overview Service Analyst provides...
-
Senior Business Analyst
2 weeks ago
Singapore JJ CONSULTING SERVICES Full timeOur Client is an established company in Singapore, who is seeking to recruit a Senior Business Analyst (Payments). **Senior Business Analyst (Payments) Responsibilities/ Requirements: - Degree in Computer Science or related technical field or equivalent work experience. - Hands-on experience in implementing (from start to finish) at last one of the...
-
Technical Support Analyst
1 week ago
Singapore BLACKBERRY SINGAPORE PTE. LIMITED Full time**Be part of something special; come join the BlackBerry Technical Support Team!** BlackBerry® - the iconic brand you know and trust - is now a market leading security software and services company. As the Internet of Things (IoT) has become the next great wave in business transformation, BlackBerry already secures over 500 million endpoints. We are...
-
Senior Business Analyst
2 weeks ago
Singapore JJ Consulting Services Full timeOur Client is an established company in Singapore, who is seeking to recruit a Senior Business Analyst (Payments). **Senior Business Analyst (Payments)** Responsibilities/ Requirements: - Degree in Computer Science or related technical field or equivalent work experience. - Hands-on experience in implementing (from start to finish) at last one of the...