Senior Manager, CRM

23 hours ago


Singapore Affinity Global Inc. Full time

As a Senior Manager of CRM at Affinity Global Inc., you will play a pivotal role in shaping the customer relationship management strategy using HubSpot. We are looking for a candidate who is proficient in CRM platforms and has a proven track record of achieving results and fostering strong customer relationships.Your responsibilities will include developing and implementing CRM strategies to enhance customer engagement and retention through the effective utilization of HubSpot. You will analyze data and metrics to evaluate the success of CRM initiatives, provide recommendations for enhancements, and work with cross-functional teams to ensure consistent customer communications and experiences.Leading the implementation and integration of new CRM technologies and tools will be a key aspect of your role, aimed at streamlining processes and enhancing efficiency. You will oversee a team of CRM specialists, managing campaigns, monitoring performance, and optimizing workflows. Additionally, you will offer training and support to internal stakeholders on the best practices for utilizing CRM tools and maximizing customer interactions.Staying informed about industry trends and best practices in CRM is essential to continuously improve strategies and foster business growth. If you are a dynamic leader passionate about leveraging CRM technologies to drive customer loyalty and satisfaction, we encourage you to apply and join our team at Affinity Global Inc. to make a significant impact on our customer relationships.About the Company:Established in 2006, Affinity is an advertising technology holding company that focuses on technology, media, and advertising. With 5 different business units - mCanvas, Siteplug, VEVE, OneDash.ai, Yield Solutions, and GoodGuilt, we solve unique digital advertising and media challenges globally. Our approach involves building scalable technology and creating engaging ad/media experiences for brands with a strong emphasis on user experience.We understand that our employees are our most valuable assets, and we are committed to providing a work environment that is flexible, professional, prosperous, stable, innovative, and globally inclusive. If you are seeking a career with a thriving, fast-paced technology company that offers personal and professional growth opportunities, we look forward to hearing from you. Apply now and be part of our team at Affinity Global Inc.,
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