ServiceNow Business Analyst

17 hours ago


Singapore PLOY ASIA PTE. LTD. Full time

ServiceNow Business Analyst (HR Module) Location: SingaporeEmployment Type: Full timeAbout the Role We are seeking an experienced ServiceNow Business Analyst with a strong background in the HR Service Delivery (HRSD) module to support our ongoing digital transformation initiatives. The ideal candidate will serve as the bridge between business stakeholders, HR teams, and technical developers-translating business needs into clear functional requirements and ensuring successful delivery of HR workflows and ServiceNow enhancements.Key Responsibilities Partner with HR, IT, and cross-functional stakeholders to analyze and document business requirements for the ServiceNow HR Service Delivery (HRSD) module. Translate business needs into functional specifications, user stories, and acceptance criteria for technical teams. Conduct process mapping, gap analysis, and workflow optimization within the HR Service Delivery framework. Support ServiceNow configuration, testing, and deployment activities, ensuring alignment with HR processes and data security requirements. Manage and maintain ServiceNow HRSD catalogs, case management, lifecycle events, and knowledge management modules. Collaborate with developers and platform owners to enhance existing features and implement new functionalities. Facilitate UAT sessions, provide training documentation, and support change management and adoption activities. Ensure compliance with HR policies, data governance, and platform best practices. Required Skills & Experience Bachelor's degree in Information Systems, Human Resources, or related field. 3-5 years of experience as a Business Analyst or Functional Consultant in ServiceNow, with at least 2 years focused on HR Service Delivery (HRSD). Strong understanding of HR processes (case management, onboarding, lifecycle events, employee relations). Experience with ServiceNow workflows, data models, and integrations. Ability to translate business needs into system solutions and clear documentation. Excellent communication, stakeholder management, and problem-solving skills. Experience working in Agile / Scrum environments preferred.



  • Singapore ALMR CONSULTING PTE. LTD. Full time

    **Job Summary** We are seeking a proactive ServiceNow Business Analyst to support the design, enhancement, and rollout of ServiceNow solutions. The role involves gathering business requirements, translating them into functional specs, and collaborating with technical teams to deliver value-driven solutions aligned with enterprise goals. **Key...


  • Singapore PLOY ASIA PTE. LTD. Full time $90,000 - $120,000 per year

    ServiceNow Business Analyst (HR Module)Location: SingaporeEmployment Type: Full timeAbout the RoleWe are seeking an experienced ServiceNow Business Analyst with a strong background in the HR Service Delivery (HRSD) module to support our ongoing digital transformation initiatives. The ideal candidate will serve as the bridge between business stakeholders, HR...

  • Business Analyst

    3 days ago


    Singapore ASTEK SINGAPORE INNOVATION TECHNOLOGY PTE. LTD. Full time

    Overall 5 Years of experience as Business Analyst, having good knowlegde in ServiceNow. Excellent interpersonal, client service, communication, teaming, organizational, and project management skills Proven track record of working with a senior stakeholder population on requirements and business process definition, Software Development/Systems Integration and...


  • Singapore K2 Partnering Solutions Pte Ltd Full time $104,000 - $130,878 per year

    Key Responsibilities:Work closely with finance stakeholders to gather, document, and analyze business requirements.Configure and support ServiceNow Finance modules (contracts, claims, invoicing, supply chain).Translate functional requirements into ServiceNow solutions with guidance from senior consultants.Assist in UAT, prepare documentation, and provide...


  • Singapore PLOY ASIA PTE. LTD. Full time

    ServiceNow Business Analyst (HR Module) Location: Singapore Employment Type: Full time About the Role We are seeking an experienced ServiceNow Business Analyst with a strong background in the HR Service Delivery (HRSD) module to support our ongoing digital transformation initiatives. The ideal candidate will serve as the bridge between business stakeholders,...

  • Business Analyst

    3 days ago


    Singapore PROJECT SEARCH PTE. LTD. Full time

    Position Overview The Business Analyst (ITSM/ITOM – ServiceNow) will act as the key liaison between business stakeholders, IT operations, and the ServiceNow development team. This role involves analyzing business requirements, optimizing IT service management (ITSM) and IT operations management (ITOM) processes, and ensuring the effective delivery and...


  • Singapore halcyonknights Full time

    Senior Business Analyst - ServiceNow Experience with ServiceNow platform, specifically ITSM (INC, PRB, CHG, catalogue), HR case management & relevant modules in ServiceNow. As a Business Analyst will be working closely with the key business stakeholders and Sprint delivery team. Working with Multiple stakeholders across different lines of business ex IT,...


  • Singapore PLOY ASIA PTE. LTD. Full time

    **ServiceNow Business Analyst (HR Module)**: Location: Singapore Employment Type: Full time **About the Role**: **Key Responsibilities**: - Partner with HR, IT, and cross-functional stakeholders to analyze and document business requirements for the ServiceNow HR Service Delivery (HRSD) module. - Translate business needs into functional specifications, user...


  • Singapore Temus Full time

    Overview Temus was established by Temasek in partnership with UST, to provide digital transformation solutions for the private and public sectors as we aspire to be a strategic partner in realising the Singapore Government's Smart Nation vision. We are headquartered in Singapore and have more than 400 employees across a wide range of disciplines in strategy,...


  • Singapore Cognizant Technology Solutions Full time

    Overview We're seeking a dynamic Business Analyst to join our Public Sector project team. In this pivotal role, you'll spearhead ServiceNow implementations across government agencies, working closely with stakeholders to transform public service delivery through innovative digital solutions. You'll be at the forefront of digital transformation, translating...