Business Analyst, ServiceNow

4 days ago

Singapore Temus Full time

Overview Temus was established by Temasek in partnership with UST, to provide digital transformation solutions for the private and public sectors as we aspire to be a strategic partner in realising the Singapore Government's Smart Nation vision. We are headquartered in Singapore and have more than 400 employees across a wide range of disciplines in strategy, design, architecture, technology, data & AI. Responsibilities Serve as the key liaison between business stakeholders and technical teams to gather, document, and validate requirements for ServiceNow implementations. Analyze and translate business needs into detailed user stories, functional specifications, process flows, and solution designs. Facilitate workshops and stakeholder meetings to identify pain points and drive process improvement initiatives. Conduct gap analyses to compare current ServiceNow capabilities against client requirements. Collaborate with technical teams to support the configuration and customization of ServiceNow solutions. Implement and configure ServiceNow modules such as ITSM, CSM, HRSD, and ITOM to meet business objectives. Develop custom applications and workflows using ServiceNow Studio, Flow Designer, and JavaScript scripting. Translate business requirements into technical specifications and solution designs. Work with QA teams to define test cases, validate functionality, and ensure solution quality. Support user acceptance testing (UAT), assist with go-live activities, and provide post-deployment support. Monitor platform usage and performance, identify areas for enhancement, and contribute to roadmap planning. Stay current with ServiceNow releases, new features, and best practices to drive continuous improvement. Required Skills Minimum 5 years of hands-on experience working on ServiceNow platform Strong grasp of ServiceNow scripting (Client Script, Business Rules, Script Includes). Experience with at least one ServiceNow module (e.g., CSM, ITSM, ITOM, HRSD). Knowledge of CMDB, Service Catalog, and Access Control Rules. Experience integrating external systems with ServiceNow (REST, SOAP APIs). Experience working in Agile/Scrum environments. Certified System Administrator (CSA) & Certified Application Developer is a must; one or more CIS certifications (ITSM, HR, CSM, etc.) is a plus. Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients and cross-functional teams. Temus is an equal opportunities employer. We welcome applications from all. We do not discriminate by race, religion, belief, ethnicity, origin, disability, age, partnership status, sexual orientation, or gender identity. We see the diversity of our team as a strategic advantage, and we work actively to maintain it. By applying for this role, you have read and acknowledge the data privacy statement via this link - temus.com/job-applicant-data-protection/#J-18808-Ljbffr

  • Servicenow Business Analyst

    6 days ago

    Singapore ALMR CONSULTING PTE. LTD. Full time

    **Job Summary** We are seeking a proactive ServiceNow Business Analyst to support the design, enhancement, and rollout of ServiceNow solutions. The role involves gathering business requirements, translating them into functional specs, and collaborating with technical teams to deliver value-driven solutions aligned with enterprise goals. **Key...

  • ServiceNow Business Analyst

    5 days ago

    Singapore PLOY ASIA PTE. LTD. Full time $90,000 - $120,000 per year

    ServiceNow Business Analyst (HR Module)Location: SingaporeEmployment Type: Full timeAbout the RoleWe are seeking an experienced ServiceNow Business Analyst with a strong background in the HR Service Delivery (HRSD) module to support our ongoing digital transformation initiatives. The ideal candidate will serve as the bridge between business stakeholders, HR...

  • Business Analyst

    2 weeks ago

    Singapore halcyonknights Full time

    Senior Business Analyst - ServiceNow - Permanent position - Parramatta / CBD / WFH - Hybrid Recruiting for a Business Analyst with experience with ServiceNow platform, specifically ITSM (INC, PRB, CHG, catalogue), HR case management & relevant modules in ServiceNow. As a Business Analyst will be working closely with the key business stakeholders and Sprint...

  • Servicenow Business Analyst

    3 days ago

    Singapore K2 Partnering Solutions Pte Ltd Full time $104,000 - $130,878 per year

    Key Responsibilities:Work closely with finance stakeholders to gather, document, and analyze business requirements.Configure and support ServiceNow Finance modules (contracts, claims, invoicing, supply chain).Translate functional requirements into ServiceNow solutions with guidance from senior consultants.Assist in UAT, prepare documentation, and provide...

  • Servicenow Business Analyst

    10 hours ago

    Singapore PLOY ASIA PTE. LTD. Full time

    **ServiceNow Business Analyst (HR Module)**: Location: Singapore Employment Type: Full time **About the Role**: **Key Responsibilities**: - Partner with HR, IT, and cross-functional stakeholders to analyze and document business requirements for the ServiceNow HR Service Delivery (HRSD) module. - Translate business needs into functional specifications, user...

  • Solution Strategist

    2 weeks ago

    Singapore ServiceNow Full time

    Sales - Singapore - Flexible - June 05, 2025 - JB0060517 **Company Description**: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers,...

  • Sr Tax Analyst

    2 weeks ago

    Singapore ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • ServiceNow Business Analyst

    20 hours ago

    Singapore Cognizant Technology Solutions Full time

    Overview We're seeking a dynamic Business Analyst to join our Public Sector project team. In this pivotal role, you'll spearhead ServiceNow implementations across government agencies, working closely with stakeholders to transform public service delivery through innovative digital solutions. You'll be at the forefront of digital transformation, translating...

  • ServiceNow Business Analyst

    4 days ago

    Singapore Cognizant Full time

    About the Role We're seeking a dynamic Business Analyst to join our Public Sector project team. In this pivotal role, you'll spearhead ServiceNow implementations across government agencies, working closely with stakeholders to transform public service delivery through innovative digital solutions. You'll be at the forefront of digital transformation,...

  • ServiceNow Analyst

    4 days ago

    Singapore SIMPLIFYNEXT PTE. LTD. Full time

    At SimplifyNext, we specialize in driving business transformation through Automation, AI, and New Gen Apps. We empower organizations by scaling automation, integrating cutting-edge AI solutions into business processes, and delivering next-generation applications. Additionally, we support our clients in building internal capabilities through our Centre of...