Data Center Technician, Colocation Operations

Overview

Join to apply for the Data Center Technician, Colocation Operations role at Google .

This role is not eligible for immigration sponsorship. Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications

• Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
• Experience in diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications

• Bachelor's degree or equivalent practical experience.
• Certification in online Google IT Support Professional Certificate program.
• 2 years of experience in diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs and troubleshooting on Information Technology (IT) equipment or in a related role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
• Experience in working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome tests, and adapt to work in a changing work environment.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster).

You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans.

A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) managed in accordance with Google security standards.
• Disassemble equipment that has reached its end-of-life by part replacement or maintenance in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology and Engineering

Industries

Information Services and Technology, Information and Internet