Import Customer Service Executive
1 week ago
- Changi
- Basic + AWS + VB
- Attractive AL benefits Job Description:
- Act as single point of contact for Airfreight Import
- Manage internal and external customers for the movement of import shipments
- Follow up on urgent shipments pro-actively
- Liaise effectively with different level of stakeholders like Warehouse / Operations / Billing / Sales
- Ensure that customers' expectations are being met and mapped in SOP
- Regular Business Review with Customers - MBR or QBR
- Perform ad hoc tasks as assigned by Immediate Superior
- Perform End to End Process which include Billing
- Follow up with Customer on any Billing Disputes
- Experienced in Airfreight Import
- Able to use Microsoft Excel for Reporting
- Able to work with different levels of stakeholders
- Able to work on weekends if required (Alternate Saturdays)
- Good working attitude
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Tan Katrina Therese Yap
EA Registration No: R
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN #09-02 SINGAPORE
URL: License No:90C4069
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