Service Trainer, Patient Experience Office
1 week ago
Service Trainer, Patient Experience Office ( 2 years contract) - Other Services
Location:
Singapore
North
Work Type:
Contract
Training Officer
Healthcare Industry
Strong interpersonal skills
Job Responsibilities:
Prepare course materials, brainstorm on ideas to ensure engagement and effectiveness of the training sessions
Conduct service training on weekly basis to various groups of stakeholder
Continuous improvement of course content align with the organization’s culture and initiatives
Requirements:
General degree from a recognised institution with min 8 years of experience in service training or coaching work.
Owns Trainer/Facilitator/Coach certification (e.g. ACTA certified with strong track records in facilitating service training for diverse abilities learners) is advantageous
Min. 5 years of experience in Coaching/Training of service personnel with diverse abilities
Has strong facilitation/coaching and interpersonal skills to manage learners from diverse backgrounds
We regret that only shortlisted candidates will be notified.
Job Code: JAMC
Email Address:
EA License No.: 08C2893
#SGunited
Reference Number:
514626
Contact Details:
JAMC
Profession:
Other Services > Other Specialised Occupations
Company:
CAPITA
#J-18808-Ljbffr
-
Service trainer, patient experience office
3 weeks ago
Singapore Kelly Services Full timeService Trainer, Patient Experience Office (2 years contract) - Education Location:Singapore, North Work Type:Contract Job Responsibilities: Prepare course materials, brainstorm on ideas to ensure engagement and effectiveness of the training sessions Conduct service training on a weekly basis to various groups of stakeholders Continuously improve course...
-
Service Trainer, Patient Experience Office
1 week ago
Singapore Kelly Services (S) Pte Ltd Full timeService Trainer, Patient Experience Office ( 2 years contract) - Education Location: Singapore North Work Type: Contract Training Officer Healthcare Industry Strong interpersonal skills Job Responsibilities: Prepare course materials, brainstorm on ideas to ensure engagement and effectiveness of the training sessions Conduct service training on weekly basis...
-
Service trainer, patient experience office
3 weeks ago
Singapore Kelly Services Full timeService Trainer, Patient Experience Office (2 years contract) - Other Services Location:Singapore, North Work Type:Contract Job Responsibilities: Prepare course materials, brainstorm on ideas to ensure engagement and effectiveness of the training sessions Conduct service training on a weekly basis to various groups of stakeholders Continuous improvement of...
-
Executive, Patient Service Centre Leader
1 week ago
Singapore ALLIED SEARCH PTE. LTD. Full timeJob DescriptionWe are seeking a highly skilled and experienced Executive, Patient Service Centre to join our team at Allied Search PTE. LTD. This role is responsible for overseeing the daily operations of the Patient Service Centre, ensuring excellent patient service delivery, and driving process improvements.About the Role:The ideal candidate will have a...
-
Patient Service Officer
2 days ago
Singapore FARRER PARK HOSPITAL PTE. LTD. Full time $2,300 - $3,500Job ScopeThe Patient Service Officer will help manage front desk functions to provide excellence customer service and care to patients and their family in the process from admission to discharge at the hospital.Roles and ResponsibilitiesResponsible for registration of patients for inpatient admissions and day surgery and provide financial counselling on...
-
Customer Experience Excellence Trainer
3 weeks ago
Singapore CXG Full timeWe are expanding our capabilities in customer experience training and are seeking a skilled Freelance CX Trainer to join our team in Singapore.**Company Overview**CXG is a global business with 12 offices across four continents, serving over 200 luxury clients. Our mission is to elevate the customer experience of premium and luxury brands through strategic...
-
Customer Service Representative
2 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeAbout Our ClientOur client, a reputable healthcare organization, is seeking a dedicated patient service assistant to join their team at various locations.Job SummaryWe are offering a competitive salary of SGD 25-30 per hour for this role.Key Responsibilities:Greet and assist arriving/departing patients/guests promptly.Provide patient orientation and act as a...
-
Patient relation officer
1 month ago
Singapore Q&M Dental Group Full timeDental Executive (SG Diploma Graduates only) The Dental Executive Trainee Program is a leadership development program that seeks to groom motivated individuals to take on key positions in clinic operations. Prepares a working space in a dental facility for dental procedures. Assists dental surgeon(s) in all forms of dental treatment. Ensures smooth clinic...
-
Patient Experience Coordinator
3 weeks ago
Singapore PeopleSolve Full timeCompany OverviewAt PeopleSolve, we strive to deliver high-quality healthcare experiences for our patients. As a Patient Service Officer, you will be part of a team dedicated to making this vision a reality.Job DescriptionWe are seeking a skilled and compassionate individual to join our team as a Patient Service Officer. In this role, you will be responsible...
-
Singapore Singapore Health Services Pte Ltd Full timeYou will support the Director, Group Office of Patient Experience (OPE) to lead the team to establish a patient-centred experience where patients and caregivers are engaged as our partners-in-care. Your responsibilities include shaping the patient experience philosophy, policies and practices across the cluster to achieve harmonisation and alignment for a...
-
Patient Experience Coordinator
1 week ago
Singapore PARKWAY HOSPITALS SINGAPORE PTE. LTD. Full timeCompany Overview:Parkway Hospitals Singapore Pte. Ltd.Job Summary:We are seeking a highly skilled Patient Experience Coordinator to join our team at Parkway Hospitals Singapore Pte. Ltd.Estimated Salary: $50,000 - $70,000 per annumJob Description:The Patient Experience Coordinator plays a vital role in ensuring that patients receive exceptional care and...
-
Strategic Patient Experience Leader
1 week ago
Singapore SINGAPORE HEALTH SERVICES PTE LTD Full timeAbout This RoleWe are seeking a highly skilled Strategic Patient Experience Leader to join our team at SINGAPORE HEALTH SERVICES PTE LTD.Job SummaryThis is an exceptional opportunity for a seasoned professional to lead the establishment of a patient-centred experience across our cluster, shaping the philosophy, policies, and practices that drive...
-
Senior/Patient Service Officer
5 months ago
Singapore FARRER PARK HOSPITAL PTE. LTD. Full timeRoles & ResponsibilitiesJob ScopeThe Patient Service Officer will help manage front desk functions to provide excellence customer service and care to patients and their family in the process from admission to discharge at the hospital.Roles and Responsibilities Responsible for registration of patients for inpatient admissions and day surgery and provide...
-
Executive, Office of Patient Experience
6 days ago
Singapore KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD. Full timeKK Women's and Children's Hospital Job OpportunityWe are seeking an experienced individual to join our team as a Patient Relations and Feedback Specialist. Reporting to the Senior Manager, you will be part of the Patient Relations and Feedback team working closely with clinicians and administrators.In this role, you will manage both clinical and...
-
Executive/ Senior Executive
3 months ago
Singapore NATIONAL HEART CENTRE OF SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesThe Office of Patient Experience plays an important role in ensuring that our patients have a positive experience during their journey with us.We are seeking a self-driven individual with a passion to serve to join us. You will be part of the patient experience team to attend to patients’ feedback, which includes seeking inputs from...
-
Dental Officer
1 day ago
Singapore DENTAL DESIGNS CLINIC PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Dental Officer to manage appointment scheduling and provide exceptional customer service.About UsDENTAL DESIGNS CLINIC PTE. LTD. prioritizes patient care and employee well-being.Job ResponsibilitiesManage appointment scheduling efficiently to ensure a seamless patient experience.Respond to inquiries, emails, and...
-
Patient service officer
2 weeks ago
Singapore Thomson Medical Pte Ltd Full timeJob Description Register patients, make appointments, collect payments and attend to patient queries (either by phone, email or walk-in). Maintain cleanliness and hygiene of counter, dispensary room, treatment zone and common areas. Dispense medicine in an accurate and timely manner, according to TCM physician’s prescription. Account for medicine...
-
Singapore SINGAPORE HEALTH SERVICES PTE LTD Full timeRoles & ResponsibilitiesYou will support the Director, Group Office of Patient Experience (OPE) to lead the team to establish a patient-centred experience where patients and caregivers are engaged as our partners-in-care. Your responsibilities include shaping the patient experience philosophy, policies and practices across the cluster to achieve...
-
Patient Experience Specialist
6 days ago
Singapore ORIENTAL REMEDIES INCORPORATED (PRIVATE LIMITED) Full timeOriental Remedies Incorporated (Private Limited) is seeking a highly motivated Patient Experience Specialist to join our team. This role offers an exceptional opportunity for growth and career development in a dynamic and supportive work environment.Job OverviewThis is a full-time position with a competitive salary of $55,000 - $65,000 per year, depending on...
-
Senior/Patient Service Officer
1 week ago
Singapore HMI MEDICAL CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesWe are now looking for a Patient Service Officer to be part of the team. The successful candidates will be deployed to one of the clinics within the medical centre.The successful candidate will be performing the following duties, but not limited to: Perform registration: key in patients’ data and register in the system. Generate...