VIP Desktop support engineer

2 weeks ago


Singapore ITCAN PTE. LIMITED Full time

Support VIP users in troubleshooting hardware and software issues for desktops, laptops, mobile devices, iPads, printers, and IP phones.

  • Manage end-user accounts, configurations, and access rights.
  • Perform system administration, device hardening, and lockdown to ensure security compliance.
  • Maintain and deploy standard device images.
  • Conduct 1-on-1 user briefings or awareness sessions for VIPs on new tools or policies.
  • Respond promptly to VIP incidents and requests, providing white-glove service.
  • Do compliance check and follow up
  • Coordinate with backend teams when needed to resolve complex issues.

Requirements:

  • Strong troubleshooting skills across Windows/macOS, mobile OS, and common office software.
  • Experience supporting C-level or senior executives preferred.
  • Excellent communication and customer service skills.
  • Familiar with network connectivity, drivers, and device compatibility testing
    #J-18808-Ljbffr

  • Vip Desktop Engineer

    2 weeks ago


    Singapore Opus IT Services Pte Ltd Full time

    The VIP/Desktop Support Engineer responsibilities include: - To provide VIP support with track record of VIP support minimum more than 3 years of support experience - As a single point of contact for incident resolution, coordinating with other resolver group to ensure the reported incident are resolved/escalating as required - Performed Desktop Support...

  • Desktop Engineer

    1 week ago


    Singapore ITCONNECTUS PTE. LTD. Full time

    Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment - Responsible for tracking hardware...


  • Singapore Rapsys Technologies Full time

    VIP User Support - Assisting users in troubleshooting daily systems issues on their PCs or laptops. - Own and oversee the detailed investigations of incidents to evaluate root causes and ensure implementation of targeted, value added and controlled remediation plans. - Perform troubleshooting for client platform related problems - Respond promptly to...


  • Singapore ITCAN Pte Ltd Full time

    To provide Top Management Support for more than 100 plus Top Management. - Deliver VIP customer experience to the highest standards, aligned to the company values - Actively contribute to the smooth running of the IT processes and procedures. - Provide day-to-day support on a variety of technology issues covering problem isolation and resolution of all end...

  • IT Support Engineer

    2 weeks ago


    Singapore SSquad Global Full time

    Hello Connections , **Job Title**: Site IT Support Engineer (L1)/desktop Support ( End user & VIPs Support in depth) **Location**: Woodlands, Singapore **Working Hours**: Office Hours (8 AM - 5 PM) **Employment Type**: Full-Time (via Ssquad Payroll) **Contract Duration: 12 Months ( Extendable )** **Language**: English **Job Summary**: We're looking for an...


  • Singapore ITCAN Pte Ltd Full time

    **Engineer strongly preferred to have at least 1-2 years of WOG and VIP support experience.** **Engineer will be station at MSE building (40 Scotts road) and willing to support at Waterhub (80 Toh Guan Road East)** **To be on 24x7 standby and support VIP via phone after office hour.** **- Minimum three (3) years of Desktop Support, ICT End User Computing...


  • Singapore RS INFOTECH SERVICES Full time

    We are seeking an individual with a customer-focused Desktop Engineer to join our IT team. **Responsibilities**: 1. Desktop Deployment and Configuration: 3. Provide 1- 2nd level helpdesk/onsite support to users and VIPs on Desktop / Notebook. 3. No prior experience is required, training will be provided. 4. Able to work shift hours **Requirements**: -...


  • Singapore Rapsys Technologies Full time

    Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. - Use tools and methodologies to load, copy and customize operating system configurations for deployment. - Responsible for tracking hardware and software inventory. - Familiarize end users on basic software, hardware and peripheral device...


  • Singapore Rapsys Technologies Full time

    **Job Description**: - Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office. - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment. -...


  • Singapore ITCAN Pte Ltd Full time

    Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Providing Remotely support. - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment -...