Desktop Support Engineer

6 days ago


Singapore Rapsys Technologies Full time

Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Use tools and methodologies to load, copy and customize operating system configurations for deployment.
- Responsible for tracking hardware and software inventory.
- Familiarize end users on basic software, hardware and peripheral device operation.
- Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers.
- Works with vendor support contacts to resolve technical issues within the desktop environment.
- Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
- Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
- Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
- Customize desktop hardware to meet user specifications and site standards.
- Provide VIP support.
- Resolve and update incidents with in SLA and also update stakeholders for P1 cases.
- Update KB with solution provided.

Schedule:

- Day shift

**Experience**:

- Desktop support: 1 year (preferred)



  • Singapore beBeeDesktop Support Specialist Full time

    Unlock a world of opportunities as a Desktop Engineer with our forward-thinking team Job Description: We are seeking a skilled and motivated individual to join our team as a Desktop Engineer. In this role, you will be responsible for providing desktop support to customers, addressing a range of IT topics and issues. Your primary goal will be to deliver...


  • Singapore DEZIRE TECHNOLOGIES PTE. LTD. Full time

    Perform troubleshooting for client platform related problems. - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. - Perform service request related to client platforms. - Monitor the agreed service level, document & maintain the configuration of...


  • Singapore Jobline Resources Pte Ltd Full time

    **Responsibilities**: - Troubleshoot & Resolve Desktop Based Incidents within Service Level Agreement - Fulfil Desktop Related Service Requests including but not limited to staging & deployment, software installation within Pre-defined Turnaround Time - Assist Desktop Team Lead to Project Manage & perform various Desktop Related Projects including but not...


  • Singapore ANTAS PTE. LTD. Full time

    POSITION OVERVIEW : Desktop Support Engineer Experience: 1 to 3 years of Desktop Support Experience POSITION GENERAL DUTIES AND TASKS: **Job Description**: Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via a remote link. Troubleshooting hardware and...


  • Singapore Behaviorally (Formerly PRS) Full time

    **Company Profile**: **Job Requirement Description** We are looking for a Desktop Support person to support our Asia region and to act as the Corporate IT point of contact for that region. This person will provide desktop configuration as set by the corporate office and end-users within Asia region. This position will report directory to our corporate...


  • Singapore Unison Consulting Pte Ltd Full time

    As a Desktop Support Engineer at Unison Consulting Pte Ltd, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be responsible for resolving hardware and software issues related to desktops, laptops, and other IT peripherals. This includes installing, configuring, and maintaining computer...


  • Singapore Caxton Associates Full time

    Desktop Support Engineer **About Caxton Associates**: Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore and Dubai. Caxton Associates' primary business is to manage client and proprietary capital through global macro hedge fund strategies. Assets are managed via a broad mandate to...


  • Singapore SSquad Global Full time

    Day to day as an executive and tier 1 support Providing desk side support including white glove service to executive team and on site level 1 support to users - Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users. - Diagnosing, troubleshooting and solving hardware (PCs, Printers), software and...


  • Singapore Rapsys Technologies Full time

    **Job Description**: - Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office. - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment. -...


  • Singapore ITCAN Pte Ltd Full time

    **Job Description / Responsibilities**: Desktop / Desktop Support Engineer - Perform troubleshooting for client platform related problems - IT Support setup classroom/lab - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated - Liaise with support vendors for maintenance, support or issues...