Technical Training Specialist

3 days ago

Singapore KULICKE & SOFFA PTE. LTD. Full time

As a technical training specialist, this position will conduct formal technical training sessions with the knowledge of company products & teaching/training skills.Overview: The technical training specialist conducts formal training sessions to "in-house" and customer personnel at home office & customer locations. Interacts with customer and functional organizations to develop specifications for content of courses. Prepares lesson plans from engineering documentation, field service requirements or software documentation. Review & ensure training materials are updated regularly by the Asian trainers. Provide necessary technical guidance to Asian trainers on product training. Responsibilities: Conducts K&S equipment training for both internal & external customers on or off site as required using classroom or e-learning methodology. Research develops & writes technical training courses using classroom or e-learning methodology on new & current K&S equipment & update course related materials. Maintain complete records for each presented for general course validation & updating for measuring specific student progress & database records. Oversees all instructional equipment, supplies & materials are available, adequate and in working condition. Undertakes & develops customized training assignments to meet special needs of customers as required. Improves training services & quality targeted at total customer satisfaction through the review of trainees' feedback. Reviews/Ensures training materials are updated in a regular basis by the Asian trainers. Provides necessary technical guidance to Asian trainers on product training. Performs other duties as assigned or necessitated by business conditions or changes. Qualifications: Bachelor's Degree/Diploma in Engineering or related discipline. Typically 3 or more years of working experience in semiconductor industry. Knowledge in wire/die bonding technologies with training experience is an advantage. Strong verbal and written communication skills. Advanced knowledge of Microsoft Office, with proficiency in Words, Excel & Power point macros being advantageous. Able to work & solve problem independently without much supervision & guidance. Able to show confidence during work, problem solving & communication with others. Keen to learn & show enthusiasm in taking new challenges & responsibilities when being assigned. Must be customer-oriented and able to fulfill any customers' training requests/needs that will directly or indirectly affect their decision of continuous business relationship with the company. Maintain good relationships to all staffs in the organization & customers. Able to seek other organization support/help with ease when needed. Company Overview Founded in 1951, Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specialize in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future. Ever-growing range of products and services supports growth and facilitates technology transitions across large-scale markets.Please refer to the website for more details: .Equal Opportunity Kulicke & Soffa recruits on the basis of merit (such as skills, experience or ability to perform the job), regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

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