Communication and Training Specialist

**Communication and Training Specialist**
- Opportunity to **be a part of a Service Delivery / Management Team in Singapore**:

- ** Based in Singapore**, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).
- Join the **premier biopharmaceutical company** that has been in Singapore for more than **25 years and in AP for over 60 years.**

Our company is an innovative, global healthcare leader committed to improving health and well-being in 140 countries around the world. Our product categories include heart and respiratory health, diabetes, infectious diseases, consumer products and women's health. We continue to focus our research on conditions that affect millions of people around the world - diseases like Alzheimer's, Diabetes and Cancer - while further expanding our strengths in areas such as vaccines and biologics. We aspire to be the best healthcare company in the world and are dedicated to providing innovative solutions for tomorrow.

The Cloud and Technology Communication and Training Specialist is responsible for planning, managing, and executing communication, marketing, and training plans. Participating in various projects as a workstream member and can translate gained information into end-to-end user experience, including customer-focused awareness programs, communications, marketing, and reference. Also exhibiting excellent attention to detail and demonstrate a high level of proficiency in oral and written communications. The specialist is also responsible for understanding the training needs of the organization and creates and executes training plans for the given region.

**Primary Responsibilities**
- Create communication and marketing content for assigned projects and operations
- Plan and host workshops and deliver end-user trainings
- Determine appropriate channels to share information with end-users
- Create videos, marketing collaterals and other user training content
- Continuously looking to challenge and suggest improvements to overall client experience deliverables per current trends
- Continuously analyze and challenge end to end process, make recommendations and perform changes as required

**Education Minimum Requirement**:

- BSc Degree or equivalent with relevant experience in corporate communications, marketing, and technology training, or equivalent.

**Required Experience and Skills**:

- Fluency in English Reading/Writing/ Speaking
- Demonstrated record of proficiency and effectiveness in creating written, customer-focused communications, content editing and proofreading
- Ability to communicate complex, technical & non-technical information in a clear, concise manner
- Strong collaboration skills and experience of working with cross-functional team globally, both business clients and IT, at all levels
- Experience with creation and delivery of end-user trainings
- Good understanding of IT solutions, SDLC, Cloud computing
- Good understanding of HTML
- Interest in marketing, current trends in communications and channels, and user experience
- Creative and innovative thinking, proactive approach, sound organizational skills and good team player
- Knowledge on AWS, Azure
- Photoshop CC or similar tool
- Video making & editing experience
- Project Management Experience

**Who we are**

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

**What we look for**

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
No relocation

**VISA Spon