This is an IT support group | Developer Support Associate

We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Purpose and objectives
As a Developer Support Associate, you’ll collaborate with a diverse team of AI developers, scientists, data engineers, DevOps engineers, and architects to build best-in-class AI products. You will serve as a key operational pillar, supporting local leadership to meet fixed timelines. Success in this role will be measured by your ability to deliver initiatives with top-notch quality, such as enhancing operational efficiency and team productivity.
Expectations and Tasks
Operations Support Responsibilities
Collect and maintain department Internal Orders and Transfer Project details
Coordinate Legal documents, NDA's, third party contracts with the regional and SAP AG Legal departments
Support budget planning, tracking, and processing of expense reports, internal cross charge and vendor payments.
Coordinate and assist team with IP and Patent matters
Assist in organizing training sessions, managing registrations, and maintaining learning and development records.
Coordinate team events, liaising with vendors for catering and logistics.
Maintenance / update of team shared folders, workzone page, distribution lists, and internal communication channels.
Organize team meetings, all employee meetings, and other types of events.
Maintenance of team assets, documents, lockers.
Act as a central contact person for all employees in the department and provide ad-hoc support if needed.
HR & Recruiting Operations Responsibilities
Understand HR & Recruiting principles and act accordingly
Responsible for necessary administrative tasks associated with this role in collaboration with other HR teams as necessary
Dealing with enquires (phone, email) related to HR & Recruiting process in an efficient and professional manner
Facilitate the onboarding process for new hires, including laptop procurement, lockers assignment, and distribution list management, training arrangement, etc.
Manage the offboarding process, including locker assignment removals and checklist processing, etc.
Coordinate and support Center’s Internship, PhD scholar and other research and academic programs
Track project milestones, including following up with researchers and research partners including Universities
Executive Assistant Support Responsibilities
Coordinate and interact with executive assistants inside and outside SAP as a regular part of the job.
Support managers with administrative assistance (e.g. scheduling of meetings, meeting infrastructure like conference room booking, facilities booking, travel management etc.)
Prepare meeting agendas, create and distribute meeting materials, taking meeting minutes, send follow-up communications and tracking action items.
Assist oversea executives visit in Singapore (plan meeting agenda, booking of meeting rooms, events arrangement, etc.)
Collaborate with other departments to plan and execute local or regional activities.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Degree in Information Systems, Finance, HR, or Business Administration (or equivalent).
Strong in organization, planning, collaboration, and execution
Excellent communication skills: oral, written, and in presentations.
Proactive and Self-motivated with ability to work independently within a complex and high-pressure environment
Excellent social and emotional intelligence quotient
Strong knowledge of all aspects of MS Office, especially Outlook, PowerPoint, and Excel
Strong ability to prioritize and deliver quickly with high sense of responsibility
Self-learner with out-of-the-box ideas and proposals
Ability to multi-task and deliver highest quality work under time constraints in global environment
Flexible and capable of multi-tasking/managing a broad variety of tasks and topics
High level of integrity and confidentiality
WORK EXPERIENCE
1 - 3 years of operations and administration experience
Knowledge of internal systems at SAP (such as ISP, CSS, SAP Corporate Portal etc.) would be advantageous
Work experience at an executive assistant (EA) level position in technology or consultancy industry is preferred
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 412131 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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