Client Success Manager
7 days ago
Job Summary The Customer Success Manager (CSM) is responsible for building and maintaining strong, long-term relationships with key customers to ensure high levels of satisfaction, retention, and growth. This role acts as a trusted advisor, aligning client objectives with Black Box's managed services and technology solutions, driving service excellence, and supporting continuous improvement across service delivery operations—particularly in data center, networking, and managed service environments for Financial Services Institutions (FSI). Key Responsibilities · Serve as the primary point of contact for assigned enterprise and FSI customers, ensuring smooth service delivery and long-term satisfaction. · Develop a deep understanding of each client's infrastructure, business goals, and operational challenges to proactively offer strategic solutions. · Oversee the end-to-end customer lifecycle, from onboarding and service transition to ongoing delivery and renewal, within the Black Box service framework. · Drive operational excellence by coordinating with technical, operations, and project management teams to resolve issues promptly and effectively. · Conduct regular service reviews, performance reporting, and quarterly business reviews (QBRs) to present operational insights and identify improvement areas. · Partner with Sales and
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Client Success Manager
2 weeks ago
Singapore Maritime Singapore Connect Full time**Nautilus Labs Pte Ltd** **About Nautilus.** Nautilus is building artificial intelligence to advance the efficiency of ocean commerce. We deliver technology and services to help shipping companies minimize fuel consumption, maximize operational efficiency, and optimize fleet performance. By arming ship owners and operators with real-time predictive...
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Client Success Manager
19 hours ago
Singapore Addepar Full time**Who We Are** Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar's...
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Client Success Manager
3 days ago
Singapore SPORTRADAR SINGAPORE PTE. LTD. Full timeRoles & Responsibilities We are seeking a dynamic Client Success Manager to serve as a vital bridge between our internal teams and clients. This role requires a proactive individual who can advocate for both the company and our clients, ensuring that needs are met and solutions are effectively implemented. The ideal candidate will excel in communication,...
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Client Success Manager
2 days ago
Singapore Addepar Full time $80,000 - $120,000 per yearWho We AreAddepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar's platform...
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Client Success Manager
3 days ago
Singapore ESGTech Pte Ltd Full time**The role** Client success is one of the most important roles in ESGTech. You are responsible for lighting up our customers and ensuring they experience the complete ESGTech offering. As a member of the client success team, you will become a product expert and preacher of all the amazing features we have to offer. You will be responsible for the...
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Client Success Manager
2 hours ago
Singapore Addepar Full time $80,000 - $120,000 per yearWho We AreAddepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar's platform...
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Client Success Manager
1 week ago
Singapore FundApps Full timeFundApps is a bootstrapped SaaS scaleup that helps investment managers monitor and comply with worldwide regulations. We were one of the world's first "RegTechs" and we're shaking up an entire industry. Our client's love what we do (Net Promoter Scores of over 50) and this has lead to phenomenal and consistent revenue growth. Our first area of focus was to...
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Client Success Manager
6 days ago
Singapore Spiralytics Full time $60,000 - $120,000 per yearJob Summary:The Client Success Manager is responsible for growing our clients' businesses as if they are your own. An expert in digital marketing (both paid and organic), you are responsible for managing the day-to-day relationships with clients, understanding our customers' needs, ensuring excellent customer experience, fostering long-term loyalty, and...
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Client Success Manager
2 weeks ago
Singapore ThoughtFull™ World Full time**About ThoughtFull**: ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere. ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporates clients around the Asian region and beyond. We were the first in Asia to...
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Client Success Manager
3 days ago
Singapore emarsys eMarketing Systems Full timeClients are the lifeblood of Emarsys and the Client Success Manager is responsible for the Satisfaction, Retention and Growth of those Clients. The Client Success Manager will turn our Clients into Emarsys advocates by understanding the Clients´ goals and demonstrating how our technology and services can drive business results as well as guiding our...