Officer, customer service, contact center

Officer, Customer Service, Contact Center Posting Date: 21 Oct 2024 Location: Singapore (City Area), SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In...

Press Tab to Move to Skip to Content Link Officer, Customer Service, Contact CenterPosting Date: 21 Oct 2024Location: Singapore (City Area), SG, 048624Company: United Overseas Bank Ltd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

Officer, Customer Service, Contact CenterPosting Date: 21 Oct 2024Location: Singapore (City Area), SG, 048624Company: United Overseas Bank Ltd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...

Roles & Responsibilities JOB REQUIREMENTS Diploma/Degree in IT or equivalent Must have minimum 1 year of call center experience Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests). Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role. Excellent...

Manager, Service Quality Management, Contact Center Posting Date: 23 Oct 2024 Location: Singapore (City Area), SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...

Roles & ResponsibilitiesJob Responsibilities · Review and assess escalations from Inbound Department to identify, liaise and resolve customer issues completely and promptly.· Ensure validity of each escalation prior to escalating out to BU/SU and ensure quality of escalation is maintained.· Liaise with other business owners for acknowledgement, follow-up...

Manager, Service Quality Management, Contact Center Posting Date: 23 Oct 2024 Location: Singapore (City Area), SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...

Senior Officer, Customer Service (Inbound), Contact CenterLocation: Singapore (City Area), SG Company: United Overseas Bank Ltd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. Our history spans more...

Posting Date: 1 Oct 2024 Location: Singapore, SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking...

Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories.We operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand. Our history spans more than 80 years.Our values are Honorable, Enterprising,...

ROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and sparring partner for other key...

Posting Date: 8 Oct 2024 Location: Singapore (City Area), SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore...

About the RoleWe are seeking a highly skilled Contact Center Solutions Specialist to join our team at NTT DATA. As a key member of our implementation team, you will play a crucial role in delivering exceptional customer experiences through our contact center solutions.Key ResponsibilitiesCollaborate with our project implementation team to support the contact...

Roles & ResponsibilitiesTerra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a...

Roles & ResponsibilitiesResponsibilities Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers’ needs and provide appropriate solutions and attention. Identify cross-sell opportunities during customer interaction. ...

Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities: Handle inbound / outbound...

Roles & ResponsibilitiesRole and ResponsibilitiesCustomer Service Supervisor Assist the manager in overseeing the team to ensure efficient operations. Support daily call center operations to enhance service quality. Manage team schedules to optimize workforce allocation. Proactively resolve customer issues to ensure satisfaction. Handle incoming phone...

Roles & ResponsibilitiesPosition SummaryThe NETS Customer Service Team operates from 9AM to 9PM daily and is the key point of contact for our customers on their queries with regards to the company’s products and services.As part of this team, he/she will contribute significantly to the overall service experience of our customers by delivering excellent...

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices across 19 countries.About UOBAbout UOBWe strive to do what is right, build for the future, work as one team, and pursue long-term success. It is how we work consistently, towards the company, our colleagues, or our customers.About the...