Professional services sales consultant

3 days ago


Singapore Open Text Corporation Full time

Hiring Manager: Nick Faris Talent Acquisition Advisor: Ruby Huang Job Code Level: CEP5 YOUR IMPACT Open Text Professional Services (PS) are the team who provide consultancy and expertise needed to realise business value from Open Text Software. We consult on IT strategy, from process design and solution architecture through software implementation and education to help drive solution adoption. As a PS Sales Consultant, you will establish yourself as a Customer Trusted Advisor, drive initiatives to develop pipeline, lead and own the whole presale process for solution selling, and work closely with our local Client Director (dedicated Services salesperson) on sales opportunities. WHAT THE ROLE OFFERS Opportunity Analysis: work with customer IT, LOB and Cx O management to develop an accurate understanding of business needs. Solution Planning and Design: architect an appropriate technical solution to meet the customer’s requirements. Client/customer relationship: apply strong consultative selling techniques to advance opportunities. Account team collaboration: provide solution advice, drive proposals, presentations, and other customer communications during pursuit. WHAT YOU NEED TO SUCCEED Technical/Solution acumen: has wide portfolio view of IT Operations, Dev Ops and Cyber Security solution areas, and deep knowledge in area of specialization. Business acumen: utilizes deep knowledge of customer value chain and business requirements to create and propose solutions. Industry acumen: keeps current with trends and able to converse with client on issues and challenges at multiple levels of customer management. Solution selling: persuasively communicates the value of the solution in terms of financial return and impact on customer business goals. Relationship building: ensures customers have strategic roadmaps which get implemented over time and acts as a trusted advisor with senior business management. Communication excellence: responds to RFx requests, creates Services delivery plans, authors contracts and creates compelling proposals. Open Text's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching Open Text's vibrant workplace. #J-18808-Ljbffr



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