Vega Global | Project Manager

3 days ago

Singapore Vega Global Full time

Responsible for managing the overall direction, coordination, implementation, execution, control and completion of specific AV systems integration and structured cabling projects. Additionally, ensure projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. Oversee projects from start to finish, while working hand and hand with Sales acquiring new customers by performing the following duties personally or through others. Acts as a product expert and an internal and external resource.
Single point of contact, and integrative responsibility, for all aspects of assigned contract projects, from the inception of the project to final close-out and invoicing. Plans, coordinates and oversees all tasks, critical dates, client and third-party interface and relations, performance quality and customer satisfaction, budget and project administration for each assigned project. Is responsible for the entire business transaction for each project.
Responsibilities:
Review & understand the statement of works and project contract to determine the time to deliver, allotment of available and required internal and/or third-party resources to various phases of project (people and dollars)
Responsible for coordinating all activities associated with the timely, accurate, and on-budget completion of the project, according to established project management procedures using MS Project on SharePoint and the project workbook
Responsible for leading a Project Kickoff meeting among Sales, Project & Service team, Finance (as needed), Third Party resources (as needed)
Responsible for effective communication with customers including change orders and delivery, on-site visits (as needed)
Provide regular updates to the Head of Projects including standard project review meetings, Engage Finance/accounting and purchasing department personnel as needed for capex purchases and/or equipment
Review project status weekly to keep it on schedule financially, identify problem areas, and spearhead resolution
Ensure that any scope, schedule, cost or change of terms are handled in accordance to stated change order procedures
Retain responsibility for resolving all project-related issues
Attend weekly team review of all projects and statuses and utilization. Raise any issues to management at this time for escalation
Prepare project reports as requested by the Head of Projects. Keep accurate files and records of project status and activities via project workbook, Project Server and plan and change orders
Maintain and develop a strong relationship with customers with direct interaction with a focus on improving customers’ perception of service, quality, on-time delivery, responsiveness, and problem solving
Respond to communications from customers regarding problems or concerns in a timely and professional manner by returning all phone calls or emails by the end of each business day
Drive project results to satisfy customer requirements to increase Net Promoter Score
Travel to various job sites required
Ability to work overtime and weekends when required
Professional Skills & Abilities:
Able to creatively problem solve and analyze complex problems and generate solutions
Able to quickly coordinate internal and external resources for successful project results
Understand all revenue, cost and margin aspects of project management including percent complete accounting
Effective communication and interaction with employees, clients and colleagues
Troubleshoot and solve project-related issues
Understand and maintain project budgets
Effectively manage multiple projects
Demonstrate time management skills with attention to detail.
Understand AV system functionality and installation processes and techniques
Understand technical and construction documents
Proficient with Microsoft Office (Word, Excel, Outlook), Microsoft Project and Adobe Acrobat
Qualifications
Experience as a Project Manager in the construction or technology industries is required
Minimum 3-5 years experience AV/Video, Teleconferencing industry is preferred
Formal education in Electronics or related field preferred
Diploma in Electronics or related field from an accredited Polytechnic or Degree required
Demonstrated management and leadership experience
Valid and current PMP Certification preferred
Must be able to perform multiple tasks within deadlines
Experience in management and implementation of value stream mapping of project management processes
Knowledge of Crestron DM, Crestron Control, DSPs (Biamp, Clearone etc.)
Understanding of HDBASE-T, Encoding/Decoding, networking, signal flows
Understanding of AutoCAD for schematics diagrams, elevation drawings and floor plans
Understanding of general contractor procedures
Understanding of how to test and commission video conferencing systems, control systems
AV Cable terminations
Engineer who is open to doing PM work will also be considered
CTS (Certified Technical Specialist), CTS-I certificate and/or PMP certificate
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