After-sales Customer Service Officer
1 week ago
We are looking for a dedicated and customer-oriented After-sales Customer Service Officer to join our vivo team. The ideal candidate will handle customer enquiries, support repair and service processes, and ensure a smooth and professional after-sales experience for all customers. Key Responsibilities Handle customer enquiries via phone, email, and walk-ins. Assist customers with product troubleshooting and basic technical guidance. Coordinate repair orders, service status updates, and follow up with service centers. Register service jobs and update records in the system accurately and timely. Work closely with technicians, warehouse, and retail teams to ensure efficient service flow. Manage warranty verification and advise customers on repair costs when required. Provide excellent customer service and maintain a positive brand image. Support any other related tasks assigned by the supervisor/manager. Requirements Bilingual: Proficient in English and Chinese (Mandarin)to liaise with Chinese-speaking customers. Strong communication and customer service skills. Pleasant personality, patient, and able to handle customer concerns professionally. Ability to work on a 5.5-day work schedule . Prior experience in customer service or mobile phone industry is an advantage. #J-18808-Ljbffr
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Customer Service Officer
2 weeks ago
Singapore MEGAFAB ENGINEERING PTE LTD Full time**Job Summary**: **Responsibilities**: **After-sales Operations** - Support for After-Sales Team. - Handle company billing/invoicing to customer. - Prepare sales related documents such as sales quotation, sales order, billing/invoice, delivery order, service report, certificate etc. - Daily key in or import sales invoice and delivery order into accounting...
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Manager (After Service Sales)
6 days ago
Singapore MITSUBISHI HEAVY INDUSTRIES ASIA PACIFIC PTE. LTD. Full timeThe incumbent will be responsible for after service sales leading MHI-AP’s efforts as a regional after sales service hub to expand the refrigeration system market in Southeast Asia. **Roles & responsibilities** After Services Sales - Responsible for Maintenance work/item proposal and after service sales work process - Take initiative in business...
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After-Sales Specialist
2 days ago
Singapore AZURE SUMMIT PTE. LTD. Full timeAfter-Sales Management: Oversee the overall after-sales process for mobile products, including customer complaints, repairs, returns, and warranty coordination.Customer Service: Handle customers' after-sales inquiries and feedback, provide professional and timely solutions, and ensure customer satisfaction.Repair Coordination: Communicate closely with...
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After-Sales Service Engineer
2 weeks ago
Singapore RMA CONSULTANTS PTE LTD Full timeJOB SCOPE Provide on-site installation guidance, debugging, and maintenance for customers. Respond quickly to customer needs, providing technical fault diagnosis, troubleshooting, and solutions. Conduct regular inspections of customer equipment to ensure stable product operation. Assist customers with product usage training to enhance customer satisfaction....
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After Sales Engineer
6 days ago
Singapore BERG PROPULSION PTE. LTD. Full time**About the role** As an Aftersales Engineer at Berg Propulsion Pte Ltd, you will support customers from the regional countries, logging the order and ensuring the product is delivered according to Berg Propulsion's standards and service level. You will be the first point of contact for quotations, enquiries and all customer activity. Understand the...
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After-Sales Engineer
2 weeks ago
Singapore Hai Robotics Full timeResponsibilities Handle customer after‐sales service requests and complaints and resolve issues in a timely manner Maintain good communication and relationships with customers, understand customer needs and provide timely feedback Analyze after‐sales service data, formulate improvement measures, and continuously enhance service quality and customer...
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After Sales Supporter
4 days ago
Singapore C-LEANSHIP SINGAPORE PTE. LTD. Full timeAs our new After Sales Supporter, you will be working out of our office in Singapore, and you will be reporting to our Chief Commercial Officer. Your responsibilities will include, but not be limited to: - Plan and conduct timely follow-up with customers - Assist Key Account Managers and Sales Executives with After Sales related tasks - Keep CRM system up...
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Technical Support
2 weeks ago
Singapore SHIMANO (SINGAPORE) PRIVATE LIMITED Full time**Technical Support (After-sales Service)** We are looking for a talent who has good technical skill & knowledge in fishing tackle to support our after sales services to customers (ie: warranty support & provide trainings). This role is under Sales & Marketing Department (Fishing). **Job scope**: - To maintain Warranty system & parts aftersales support to...
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After-Sales Engineer
1 week ago
Singapore HAI ROBOTICS SINGAPORE PTE. LTD. Full timeCompany Description Hai Robotics is a robotics technology company committed to automating warehouses and factories with logistic robots. Its flagship product, HaiPick, is an autonomous case-handling robot (ACR) system that intelligently identifies desired totes and cartons and brings them to the workstation autonomously. With HaiPick, warehouses can be...
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Customer Care Executive
1 week ago
Singapore Zenyum Full timeWe are a team of experienced internet entrepreneurs and local orthodontists. We have raised significant funding from investors, including Sequoia Capital, with years of experience building and exiting multi‐million dollar companies in the healthcare and tech space. We believe in rigorous processes and high accountability towards ourselves to deliver the...