After-Sales Service Engineer
2 weeks ago
JOB SCOPE Provide on-site installation guidance, debugging, and maintenance for customers. Respond quickly to customer needs, providing technical fault diagnosis, troubleshooting, and solutions. Conduct regular inspections of customer equipment to ensure stable product operation. Assist customers with product usage training to enhance customer satisfaction. Collaborate closely with sales and product teams to feedback market and customer needs. Write after-sales service reports and comply with the company's standardized after-sales service process system. SKILL REQUIREMENTS Bachelor\'s degree, graduated from practical colleges; major in Mechatronics/Electrical Engineering and Automation or related fields. Fluent in both Chinese and English communication. Proficiency in Chinese is preferred to liaise and interact Chinese speaking clients and customers. Possess solid professional knowledge in electrical circuits, industrial power supply systems, power equipment principles, and understand electrical safety standards and regulations. Ability to work independently, with relevant work experience in after-sales service, technical support, or on-site debugging. Possess abilities in troubleshooting, installation and deployment, maintenance, and customer training. Excellent cross-cultural communication and customer service awareness, able to clearly understand and express customer demands, promote problem solving, and maintain good customer relationships. We Welcome: Senior Engineers Experienced Engineers Outstanding Fresh Graduates If you are keen to know more about this role, please email Alicia at and send your resume in MS Word format. Note that only shortlisted candidates will be contacted. BOYA (EA Regn No: R )RMA Consultants Pte Ltd (EA Licence No: 93C4403)#J-18808-Ljbffr
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After-Sales Engineer
2 weeks ago
Singapore Hai Robotics Full timeResponsibilities Handle customer after‐sales service requests and complaints and resolve issues in a timely manner Maintain good communication and relationships with customers, understand customer needs and provide timely feedback Analyze after‐sales service data, formulate improvement measures, and continuously enhance service quality and customer...
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After-Sales Engineer
1 week ago
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Manager (After Service Sales)
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After-sales On-site Service Engineer
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Robotics After-Sales Engineer: Service
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After Sales Engineer
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Service & Maintenance Manager (After-sales)
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After Sales Engineer
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After-Sales Engineer: Service
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Singapore Hai Robotics Full timeA technology-driven company in Singapore is seeking an Associate for after-sales service management. The ideal candidate should have at least 3 years of experience, particularly in after-sales service and maintenance. Responsibilities include handling customer requests, analyzing service data, and improving service quality. Applicants should possess a...
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Intern After Sales
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