After-Sales Engineer
2 weeks ago
Responsibilities Handle customer after‐sales service requests and complaints and resolve issues in a timely manner Maintain good communication and relationships with customers, understand customer needs and provide timely feedback Analyze after‐sales service data, formulate improvement measures, and continuously enhance service quality and customer satisfaction Develop and refine after‐sales service processes and standards to ensure the quality and efficiency of after‐sales services Maintenance Services: Replace spare parts, conduct inspections and maintenance, track and report issues, and provide service feedback Qualifications Nitec or Diploma and above, preferably mechanical engineering, mechatronic, automation, electronic engineering, or related fields At least 3 years of work experience in a relevant field, preferably experience in after‐sales service and maintenance Possess excellent communication skills and team management abilities, able to effectively coordinate and lead a team to achieve work objectives Strong problem‐solving skills and customer service awareness, able to quickly respond to customer needs and provide satisfactory solutions Familiar with robotics, warehousing, logistics, or related fields, with a deep understanding of after‐sales service processes and standards Basic English and Mandarin language proficiency Seniority level Associate Employment type Full‐time Job function Sales, Engineering, and Project Management Warehousing and Storage, Automation Machinery Manufacturing, and Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr
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After-Sales Engineer
1 week ago
Singapore HAI ROBOTICS SINGAPORE PTE. LTD. Full timeCompany Description Hai Robotics is a robotics technology company committed to automating warehouses and factories with logistic robots. Its flagship product, HaiPick, is an autonomous case-handling robot (ACR) system that intelligently identifies desired totes and cartons and brings them to the workstation autonomously. With HaiPick, warehouses can be...
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After Sales Engineer
6 days ago
Singapore BERG PROPULSION PTE. LTD. Full time**About the role** As an Aftersales Engineer at Berg Propulsion Pte Ltd, you will support customers from the regional countries, logging the order and ensuring the product is delivered according to Berg Propulsion's standards and service level. You will be the first point of contact for quotations, enquiries and all customer activity. Understand the...
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Intern After Sales
4 days ago
Singapore Porsche Asia Pacific Full timeAssist the After Sales Director and After Sales team concerning: - Support for general After Sales projects - Prepare management related presentations and business plans - Create, verify and further develop all After Sales reports for management and importers - Monitor After Sales quality processes and Key Performance Indicators - Plan and coordinate After...
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After-Sales Service Engineer
2 weeks ago
Singapore RMA CONSULTANTS PTE LTD Full timeJOB SCOPE Provide on-site installation guidance, debugging, and maintenance for customers. Respond quickly to customer needs, providing technical fault diagnosis, troubleshooting, and solutions. Conduct regular inspections of customer equipment to ensure stable product operation. Assist customers with product usage training to enhance customer satisfaction....
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After Sales Engineer
6 days ago
Singapore Ambition Singapore Full timeRole Overview: Responsible for managing after-sales support, resolving customer issues, and improving service quality for robotics, automation, or related systems. Key Responsibilities: Handle customer after-sales requests and complaints promptly. Maintain strong communication and relationships with customers. Analyze service data and implement improvements...
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Intern After Sales
4 days ago
Singapore Porsche Asia Pacific Full time**Code number**:J000014474 - **Entry level**:Internship - **Location**:Singapur - **Organization**:Porsche Asia Pacific **Tasks **Tasks**Tasks*** Assist the After Sales Director and After Sales team concerning: - Support for general After Sales projects - Prepare management related presentations and business plans - Create, verify and further develop all...
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After-sales On-site Service Engineer
2 weeks ago
Singapore TG SERVICES PTE. LTD. Full time**Job Description**: - Serve as the after-sales on-site service engineer of marine environmental protection equipment and other supporting products, responsible for the boarding overhaul, maintenance, training and other work of EGC system, SCR system, FGSS system and other equipment; - Be responsible for on-site management of after-sales service, including...
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Manager (After Service Sales)
6 days ago
Singapore MITSUBISHI HEAVY INDUSTRIES ASIA PACIFIC PTE. LTD. Full timeThe incumbent will be responsible for after service sales leading MHI-AP’s efforts as a regional after sales service hub to expand the refrigeration system market in Southeast Asia. **Roles & responsibilities** After Services Sales - Responsible for Maintenance work/item proposal and after service sales work process - Take initiative in business...
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After Sales Solutions Engineer
1 week ago
Singapore MICHAEL PAGE INTERNATIONAL PTE LTD Full timeAn organisation with cutting-edge green technologies. Solid regional presence and long-term business stability. About Our Client The company is a well-established organisation in the sustainable technology industry. Job Description Identify retrofit and refurbishment opportunities and develop costed technical proposals with supporting documentation. Liaise...
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Robotics After-Sales Engineer: Service
6 days ago
Singapore Ambition Singapore Full timeA recruitment agency in Singapore is seeking an After Sales Engineer to manage after-sales support and improve service quality for robotics and automation systems. Responsibilities include handling customer requests, analyzing service data, and refining service processes. Candidates should have a diploma in a related field and a minimum of 3 years relevant...