Aftersales Administrator

1 week ago


Singapore beBeeAftersales Full time

**Job Summary:**

We are seeking an experienced Aftersales Administrator to join our team. As a key member of our aftersales department, you will be responsible for providing exceptional customer service and support in various administrative tasks.

Responsibilities:

  • Maintain accurate customer database and perform data entry tasks efficiently.
  • Provide administrative support for aftersales work, including preparation of daily, weekly, and monthly service reports.
  • Monitor and follow up on warranty claims, ensuring timely resolution and adherence to manufacturer guidelines.
  • Collaborate with technicians and service advisors to clarify claim details and gather supporting documents.
  • Keep track of warranty jobs, parts replaced, and reimbursement status.
  • Assist in warranty audits and ensure all documentation is compliant.

Requirements:

  • Minimum 2 years of relevant experience in aftersales administration or a related field.
  • Excellent problem-solving skills, attention to detail, and effective communication skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong commitment to safety and adherence to established protocols.

Skills and Qualifications:

  • Knowledge of electrical and electronic systems, high-voltage safety protocols, and vehicle networks.
  • Experience with invoicing, administration, and data management.
  • Ability to multitask and prioritize tasks effectively.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

If you are a motivated and organized individual with excellent communication skills, please submit your application, including your resume and a cover letter outlining your qualifications and experience.



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