EV Aftersales

6 days ago

Singapore VINCAR PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

Aftersales Administration

· Key in and maintain accurate customer database.

· Provide support for aftersales administrative work.

· Prepare and draft out daily, weekly and monthly service report and upcoming/overdue maintenance.

· Customer reception and provide high level of service attention.

· Performs any other ad-hoc duties as assigned by the supervisors.

Warranty Administration

· Register, submit, and monitor warranty claims in accordance with manufacturer guidelines for various brand under Vincar Group (GAC, Aion, Proton and Sokon).

· Review technician repair reports to ensure claims meet warranty policy requirements.

· Liaise with technical and service advisors to clarify claim details and gather supporting documents.

· Keep track and follow up with manufacturer for the claim status.

· Maintain detailed records of all warranty jobs, parts replaced, and reimbursement status.

· Liaise with finance for warranty matters (record and invoicing).

· Assist in warranty audits and ensure all documentation is compliant.

Requirements:

· Minimum 2 years of relevant experience.

· Be resourceful and process a multi-tasking attitude.

· Strong understanding of electrical and electronic systems, high-voltage safety protocols, and vehicle networks.

· Excellent problem-solving skills and attention to detail.

· Effective communication skills, both verbal and written.

· Ability to work independently and as part of a team in a fast-paced environment.

· Strong commitment to safety and adherence to established protocols.

· Flexibility to adapt to changing technologies and industry trends.

Tell employers what skills you have

Warranty Administration
Aftersales
Ability To Work Independently
Administrative Work
Invoicing
Electrical
Administration
Attention to Detail
Audits
Warranty
Communication Skills

  • EV Charger

    2 weeks ago

    Singapore HONG SEH EVOLUTION PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:Actively identifying new market opportunities and account expansion. Cold prospecting activities to reach out to respective and potential EV Charger clients. Attend to sales enquiries including preparation of proposals and quotations. Follow up on customer technical inquiries and ensure that their requirements are...

  • Service Manager

    2 days ago

    Singapore DICKSON AUTO CARE CENTRE PTE. LTD. Full time

    We are seeking a Service Manager responsible for leading frontline team performance through daily coaching and support, driving service revenue, and ensuring outstanding customer satisfaction. This leadership role demands hands-on experience in technical servicing, accident claims handling, and customer service .Candidates who do not meet the full managerial...

  • Sales Executive

    1 week ago

    Singapore QINGLING (S) PTE. LTD. Full time

    Roles & Responsibilities About the Role: We are seeking a highly driven and results-oriented Electric Commercial Vehicle Relationship Manager to join our growing team. You will be responsible for driving sales of our new range of electric commercial vehicles (ECVs), targeting businesses, fleets, and logistics companies. This is an exciting opportunity to...

  • Sales Executive

    3 weeks ago

    Singapore QINGLING (S) PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the Role:We are seeking a highly driven and results-oriented Electric Commercial Vehicle Relationship Manager to join our growing team. You will be responsible for driving sales of our new range of electric commercial vehicles (ECVs), targeting businesses, fleets, and logistics companies. This is an exciting opportunity to be at...

  • Parts Executive

    2 weeks ago

    Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    **Job Description: Parts Executive** **Position Title**: Parts Executive **Department**: Aftersales **Position Overview**: We are looking for a detail-oriented and proactive Parts Executive to join our team in the electric vehicle (EV) automotive industry. The Parts Executive will be responsible for managing the inventory, ordering, and supply of parts...

  • Engineer (Product Accessory)

    2 days ago

    Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    Key Responsibilities: - **Technical Management**:Oversee and support company's vehicles and related accessories technology, leading efforts to champion EVs in Singapore. - **Competitive Analysis**:Survey, analyze, and evaluate competitive and comparative studies on company's technologies. Propose changes and strategies to improve product competitiveness. -...

  • Service Manager

    2 weeks ago

    Singapore DICKSON AUTO CARE CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking a Service Manager responsible for leading frontline team performance through daily coaching and support, driving service revenue, and ensuring outstanding customer satisfaction. This leadership role demands hands-on experience in technical servicing, accident claims handling, and customer service.Candidates who do not...

  • Service Manager

    1 week ago

    Singapore DICKSON AUTO CARE CENTRE PTE. LTD. Full time

    Roles & Responsibilities We are seeking a Service Manager responsible for leading frontline team performance through daily coaching and support, driving service revenue, and ensuring outstanding customer satisfaction. This leadership role demands hands-on experience in technical servicing, accident claims handling, and customer service. Candidates who do...

  • Service Manager

    2 weeks ago

    Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    **Job Description: Service Manager** **Position Title**: Service Manager **Department**: Aftersales **Location**: Ubi **Position Overview**: **Key Responsibilities**: **Team Leadership & Management**: - Lead, train, and develop a team of service technicians, advisors, and support staff to deliver high-quality service and repairs for electric vehicles. -...

  • Technical Manager

    2 weeks ago

    Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    **Job Description: Technical Manager** **Position Title**: Technical Manager **Department**: Aftersales **Location**: Ubi **Position Overview**: **Key Responsibilities**: **Leadership and Team Management**: - Lead, mentor, and manage a team of engineers, technicians, and technical specialists involved in EV development and service. - Ensure continuous...