ACE@RP - Assistant Manager/Deputy Manager

2 weeks ago

Singapore Republic Polytechnic Full time

- Assistant Manager/Deputy Manager
We are seeking a candidate to work with schools to manage end-to-end administration, enabling the efficient and effective running of a suite of CET programmes. You will handle daily course administration matters and provide quality, customer-oriented services to companies and students.
Responsibilities
Serve as the key liaison between students, academic teams, internal departments, and external agencies.
Provide course-related advice and support to students.
Manage course setup and enrolment in Training Management Systems (TMS) and SSG platforms.
Process billing, verify payments and funding applications for individual and corporate learners.
Maintain accurate student attendance records.
Coordinate logistics such as venue booking, printing of course materials, and refreshments.
Assist with grant claims and related documentation.
Support system enhancements for TMS, including gathering requirements, testing, and implementation.
Develop effective operational and analytical dashboards for CET processes.
Analyze business and stakeholders’ requirements and priorities, identifying and recommending process streamlining through digitalisation or automation tools.
Perform other administrative and operational duties as assigned.
What we are looking for
Meticulous, with strong attention to detail and the ability to manage data entry and documentation accurately.
Good people relationship skills to work with internal and external stakeholders.
Self-motivated with the ability to work effectively in a team environment.
Professional communication skills to interact with internal and external stakeholders.
Proficient in Microsoft Office, especially Excel.
Familiarity with CET funding schemes is a plus.
Possesses systems thinking and problem-solving skills.
Experience with data visualization tools (e.g., Tableau, Power BI) is an advantage.
Knowledge of automation tools such as UiPath and Power Automate is preferred.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Higher Education
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