Customer service officer

6 days ago


Singapore CALLIOPE ADVERTISING AGENCY Full time

Job Responsibilities 1. Handle customer enquiries via phone, email and chat tools in a professional and timely manner. 2. Efficiently resolve customer complaints and issues to ensure customer satisfaction. 3. maintain and update customer records in database. 4. provide accurate information about products and services. 5. co-operate with other departments to ensure smooth service delivery. 6. assist in the development and implementation of customer service policies and procedures. 7. identifies and escalates priority issues to appropriate channels. Qualifications 1. Bachelor's degree in Business, Communications or related field preferred. 2. 1-3 years of customer service or related experience. 3. excellent communication and interpersonal skills. 4. Ability to effectively multi-task and prioritise. 5. proficient in Microsoft Office and customer service software. 6. strong problem solving skills and attention to detail. 7. ability to work independently and as part of a team. We offer 1. Competitive compensation and benefits package. 2. 2. Career growth and development opportunities. 3. comprehensive training programmes. 4. a supportive and collaborative work environment. 5. flexible working hours and a customer-focused management approach. Summary of role requirements: Looking for candidates available to work:Monday: Morning, Afternoon Tuesday: Morning, Afternoon Wednesday: Morning, Afternoon Thursday: Morning, Afternoon Friday: Morning, Afternoon 1 year of relevant work experience required for this role Working rights required for this role Expected start date for role: 18 November 2024 Expected salary: $4,000 - $5,000 per month #J-18808-Ljbffr


  • customer service

    4 weeks ago


    Singapore ELKEN SERVICE PTE. LTD. Full time

    Roles & ResponsibilitiesStrong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.Tell employers what skills you haveCustomer Service SkillsAbility to MultitaskMicrosoft...

  • Customer Service

    4 weeks ago


    Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full time

    Roles & ResponsibilitiesJob responsibilities· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution –...


  • Singapore RMS MARINE & OFFSHORE SERVICE Full time

    ROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and sparring partner for other key...


  • Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

    Roles & ResponsibilitiesThe Job: Handle daily operation and maintaining of facilities within Bowling Centre Handle Cashier Counter during operation and reconcile daily payment balance Maintain relationship with the Club’s Members, guests and members of public by providing good customer service Ensure compliance to establish rules of the game during...


  • Singapore National Service Resort & Country Club Full time

    Job SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...


  • Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

    Roles & ResponsibilitiesThe Job: Handling telephone calls, answering enquiries on the Club’s facilities and functions. Handling of the Club’s programmes applications and enquiries/facilities bookings. Cashiering duties. Membership services – collection of sub-fees Administrative duties E.g. safe-keeping and proper recording of issuance of keys and...


  • Singapore HOST PTE. LTD. Full time

    Roles & ResponsibilitiesAs Customer Service Officer, you are the face of HoST to our customers. Your tact, sensitivity and professionalism strongly influence customer satisfaction and HoST’s prosperity. You partner with the sales team to generate sales, provide excellent customer service and smooth day-to-day operational support to your customer...


  • Singapore SEBASTIAN LIEW CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesThis position reports to the company's operation manager and interfaces with the clinic naturopaths and clients. The officer's role is to support good customer relations, ensure and adopt continuous improvement in service standards, ensure all operational processes run smoothly and cost-efficiently, manage inventory and orders, and...


  • Singapore MIND BODY AND PASSION PTE. LTD. Full time

    Job SummaryAs a Customer Service Officer at Mind Body and Passion PTE. LTD., you will be the first point of contact for our clients, providing exceptional customer service and support. Key responsibilities include attending to incoming phone calls, emails, and walk-in clients with care and empathy, as well as managing office administrative tasks such as...


  • Singapore HELIUS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesOffice hoursLocation: Changi1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.2. Review customer existing home loan package and advice accordingly on the various option available3. To protect home loan portfolio by...


  • Singapore BEIJING 101 CORP. PTE LTD Full time

    Roles & ResponsibilitiesJob Responsibilities· Responsible for handling front office reception and administration duties· Greet customers and answer all customers’ enquiries· Perform for scheduling appointment calendar and sending reminders appointments to customer· Generating and compiling of daily sales reports· Perform outlet stock-take and other...


  • Singapore PVG SEA PTE. LTD. Full time

    Roles & ResponsibilitiesJOB DESCRIPTIONS Assist in administrative duties pertaining to student and course registration matters. Provide professional service and advice to achieve customer satisfaction. Assist customers with their queries and concerns with a service-oriented attitude. Actively promote the organisation’s programmes to prospective...


  • Singapore STRATEGIC MARKETING (S) PTE. LTD. Full time

    Roles & ResponsibilitiesKEY RESPONSIBILITIES Maintain customer satisfaction through face-to-face interactions, phone calls and emails Effectively manage a large volume of incoming calls and emails Effectively resolve customers’ problems through strong and clear interpersonal dialogue Skilfully and calmly manage difficult and angry customers Liaise...


  • Singapore XIAOHONG PROPERTY MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Handle all customer service-related matters at the counter Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks Promote loyalty program and related activities Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required Support...


  • Singapore NATURELAND GROUP PTE. LTD. Full time

    Roles & Responsibilities Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answering incoming phone calls from customers and make appointment for customers. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures;...


  • Singapore MORRISON EXPRESS LOGISTICS PTE LTD Full time

    About the Role The Customer Service Officer is responsible for the delivery of services to meet the requirements of the customers by coordinating with different service providers, warehouses, and other departments. You will form an integral part of the customer service team and play a critical role in driving operational excellence to ensure client...


  • Singapore BANK OF CHINA LIMITED Full time

    Roles & ResponsibilitiesResponsibilitiesWe are looking for exceptional customer-oriented individuals to join our Retail Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player,...


  • Singapore 21 MEDICAL AESTHETICS CLINIC PTE. LTD. Full time

    Roles & Responsibilities:At 21 MEDICAL AESTHETICS CLINIC PTE. LTD., we are seeking a Customer Service Officer to join our team. Key Responsibilities Include:Customer Service: Provide exceptional customer service to all clients, ensuring their needs are met and exceeded.Appointment Management: Manage customer appointments, including fixing, rescheduling, and...


  • Singapore TERRA SYSTEMS PTE. LTD. Full time

    Roles & ResponsibilitiesTerra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a...


  • Singapore ARTS HOUSE LTD. Full time

    Roles & ResponsibilitiesJob PurposeAssist Front-of-House (FOH) management in providing customer service at any AHL venues and performing FOH services to all customers within corporate guidelines with the objective of providing high service standards.Duties and responsibilities Provide high-quality front-of-house services at Arts House Limited venues. ...